Transaction Processing Administrator

What is the opportunity?

In this role, you will be responsible for the accurate and timely processing of all unitholder activity and maintenance of unitholder records, in line with internal policies, client requirements and well as external regulatory requirements on behalf of various Investment and Insurance Companies that offer investments such as Mutual Funds, Pooled Funds and Segregated Funds.

The role reports to the Manager Transaction Processing in Shareholder Services. Each Manager is responsible either for designated client groups or specific functions (such as Adjustments, Quality Control or Support) for which they are wholly accountable in terms of Services Level results.

What will you do?

• Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times. Includes but is not limited to: account set-up; redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlement

• Monitor and clear Workflow/Capture items within Service Level Agreements(SLA)
  Apply all quality control procedures and conduct reconciliation and settlement of daily trades

• Daily deposits and cheque processes and message all accounts where unusual actions have occurred

• Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate
  Communicate effectively with both internal and external client groups

• Work with Manager to update Desk Operating Procedures and other tasks as assigned.

• Strong technical and analytical skills in running/debugging various applications and macros.

• Ability to work overtime/long hours especially around peak season (RRSP), month-end and year–end to support the team.

What do you need to succeed?

Must haves:

• 2 + years experience within Shareholder Services or similar multi-client mutual fund administration environment

• Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration

• Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered Products

• Demonstrated ability to work successfully in a fast-paced, high stress environment

• Communicate effectively with both internal and external client groups

• Sound technical and analytical skills in MS Office Suite

Nice-to-have:

• Completion of IFIC Mutual Funds Operations Course

• Unitrax Recordkeeping System knowledge

• FundSERV knowledge

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible work/life balance options.

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities. 

• Access to a variety of job opportunities across business.

Job Skills

Adaptability, Critical Thinking, Customer Service, Decision Making, Operational Delivery, Process Improvements, Time Management

Additional Job Details

175 WESTERN PKY:BEDFORDBedfordCanada37.5Full timeWEALTH MANAGEMENTRegularSalaried2025-11-262025-12-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.