Department: Department of Education
Location(s): San Francisco, California, Denver, Colorado, District of Columbia, District of Columbia, Atlanta, Georgia, Chicago, Illinois, Kansas City, Missouri, New York County, New York, Philadelphia, Pennsylvania, Dallas, Texas, Seattle, Washington
Salary Range: $107103 - $171268 Per Year
Job Summary: The mission of the U.S. Department of Education, Office of Federal Student Aid (FSA) is to administer the federal financial aid programs under Title IV of the Higher Education Act of 1965. Each year, these programs provide billions of dollars in federal loans, grants, and work-study funds to students and their families for education beyond high school. By funding America’s future, one student at a time, FSA is committed to keeping the promise made through the Higher Education Act of 1965.
Major Duties:
Qualifications: Minimum Qualification Requirements SELECTIVE PLACEMENT FACTOR 1. Extensive experience developing synchronous, asynchronous (instructor- led training, e-learning, and educational simulations), and blended learning solutions for adults in the workplace. 2. Familiarity with the administration of the Higher Education Act, Title IV student aid programs. You may meet the minimum qualifications for the GS-13, if you possess the specialize experience. Specialized Experience for the GS-13 One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience routinely training financial aid professionals at financial aid nights or other professional financial aid conferences either in person or online through webinars, demos, tutorials, templates, job aids, training materials, and other media. 2. Experience working in training design and development in the context of constantly evolving requirements, principles, and adult learning concepts. 3. Experience with training or managing financial aid systems and programs at an Institution of Higher Education, an associated organization, or the Department of Education. Applicants must meet both the specialized experience in addition to Education Requirements listed below in the Education section Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). Ability to show experience developing synchronous, asynchronous (instructor- led training, e-learning, and educational simulations), and blended learning solutions for adults in the workplace, including but not limited to scenario based or simulation-based learning, micro-learning, multi-media solutions, and other continuous learning options. Knowledge of the administration of the Higher Education Act, Title IV student aid programs including a comprehensive knowledge of the mission, organization and work processes of Federal Student Aid's programs and their relationship to the training and development process. Ability to communicate effectively and efficiently verbally and in writing, conveying technical and non- technical information to diverse levels of learners. Skill in composition, typography, imagery, messaging, and branding of student financial aid training products.
How to Apply: Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov. Step 2: Create a resume using the USAJOBS resume builder or upload a resume into your USAJOBS account. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire. Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)). Step 4: Click "Apply Online" and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system. You will have the opportunity to upload any additional required documents in the agency's hiring system. Click “Finish” to submit your application. NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application,” and following the prompts. In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement. If you have any questions regarding submitting your application, please contact the HR Specialist listed under the Agency Contact Information.
Application Deadline: 2026-01-06