Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
None
Job Family:
Program Instruction Support
Job Qualifications:
Skills:
Curriculum Delivery, Curriculum Planning, Training and Development, Training Coordination, Training Needs Assessment
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
No
Job Description:
GDIT is seeking a Training Lead for the planning, development, delivery, and evaluation of comprehensive training programs supporting the World Trade Center (WTC) Health Program. This role ensures that all stakeholder groups, including program staff, healthcare providers, claims analysts, end users, and policy team receive role-appropriate, compliant, and effective training aligned with federal requirements, program policies, and operational workflows.
The Training Lead collaborates closely with program leadership, policy experts, operations teams, IT vendors, and compliance staff to ensure training supports program performance, regulatory adherence, and continuous improvement.
The World Trade Center Health Program is a limited federal health program administered by the National Institute for Occupational Safety and Health, part of the Centers for Disease Control and Prevention in the U.S. Department of Health and Human Services. The Program provides no-cost medical monitoring and treatment for certified WTC-related health conditions to those directly affected by the 9/11 attacks in New York, the Pentagon, and in Shanksville, Pennsylvania.
HOW A TRAINING LEAD WILL MAKE AN IMPACT
Develop and execute a program-wide training strategy aligned with WTC Health Program policies, CMS/CDC requirements, and contractual obligations.
Establish training governance, standards, and quality controls across all training audiences.
Develop training materials including manuals, job aids, SOPs, e-learning modules, and knowledge assessments.
Ensure training content reflects current policies, benefits, eligibility rules, claims processes, and system functionality.
Coordinate training updates resulting from policy changes, system releases, or operational improvements.
Conduct training needs assessments and gap analyses.
Measure training effectiveness through evaluations, performance metrics, and feedback loops.
Coordinate training updates resulting from policy changes, system releases, or operational improvements.
Ensure all training activities comply with federal regulations, privacy requirements (HIPAA), and contract standards.
Maintain training records, attendance logs, certifications, and audit-ready documentation.
Support audits and oversight activities related to workforce competency and training compliance.
WHAT YOU’LL NEED TO SUCCEED
Education
Bachelor’s degree in Education, Instructional Design, Healthcare Administration, Public Health, or a related field.
5+ years of experience leading large-scale training programs in healthcare, government programs, or regulated environments.
Demonstrated experience managing training for multiple stakeholder groups, including providers, operational staff, and policy teams
Strong knowledge of healthcare operations, claims processing, provider relations, and policy-driven programs.
Experience designing role-based curricula and delivering training across diverse audiences and learning modalities.
Experience supporting training during system implementations, transitions, or major policy changes.
Proven ability to lead cross-functional training teams and coordinate with senior leadership.
Excellent written and verbal communication skills, including the ability to translate complex policies into clear training content.
Strong stakeholder management skills, with experience engaging clinical, technical, and policy audiences.
Experience with learning management systems (LMS), virtual training platforms, and e-learning tools.
Proficiency in instructional design methodologies (e.g., ADDIE, adult learning principles).
Ability to analyze training metrics and continuously improve training effectiveness.
Preferred Qualifications:
Experience supporting CDC, CMS, or other federal health programs.
Knowledge of the World Trade Center Health Program or similar public health or benefits programs.
Certification in training, instructional design, or change management (e.g., CPTD, PMP, Prosci).
Experience supporting training during contractor transitions or large operational transformations.
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.
#GDITFedHealth
The likely salary range for this position is $85,093 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Remote
Work Location:
Any Location / Remote
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans