GateGroup

Trainer, Unit, Hub

Mississauga, ON, CAN Full time

We’re looking for motivated, engaged people to help make everyone’s journeys better.

  • Design, deliver, and administer training initiatives for union-represented and non-union operational employees.
  • Conduct needs assessments through surveys, interviews, and consultation with managers and employees.
  • Monitor and evaluate training effectiveness, adjusting programs as needed to improve outcomes.
  • Maintain accurate training records in the Learning Management System (LMS) and ensure compliance with audit requirements.
  • Coordinate and manage the unit's training calendar, course logistics, and enrollment across all shifts.
  • Facilitate new hire orientation process to ensure consistent onboarding experiences delivered to all employees.
  • Support and coach Leads and Subject Matter Experts (SMEs) in delivering effective OJT.
  • Track and report on 0–90-day retention metrics and recommend training interventions.
  • Serve as the primary local point of contact for training-related inquiries and support.
  • Ensure training aligns with local compliance, safety, and operational standards.
  • Deliver and support leadership training initiatives for front-line supervisors and leads, in alignment with regional and corporate programs.
  • Partner with Learning & Development to implement professional development programs and ensure consistency.
  • Collaborate with Unit Trainers across locations to ensure alignment on best practices across North America.

If you want to be part of a team that helps make travel and culinary memories, join us!