At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Trainer will prepare Learners to accomplish desired results by developing and delivering training. In addition to engaging Learners, the Trainer will be responsible for the transfer of knowledge or skills.
This position will be onsite at our Norton, VA location
What you’ll do:
Identify areas of opportunities amongst learners and/or content; take action to correct
Conduct Training
Provide ongoing support for learners
Facilitate and Participate in meetings, town halls or other relevant information sharing events
Generate a high learning transfer of Knowledge or skills from the trainer to the learner
Measure learner satisfaction
Measure learner transfer of knowledge or skills
May be required to develop training
What you’ll need:
Experience, Education & Certifications:
High School Diploma or G.E.D.
2 + years’ experience in customer service
1 + year experience in training others
Proficient in Microsoft Office Suite
Skills:
Ability to explain complex subjects in a clear and interesting way as well as emphasize the importance of content
Ability to accomplish duties/tasks with little direct supervision
Ability to prioritize tasks and deadlines
Ability to coach employees
Strong communication skills
Ability to problem solve and troubleshoot
Displays professional behavior
Ability to communicate with all levels of employees as well as external customers
Ability to build relationships
Global and Cultural Awareness
Ability to handle confidential information
Ability to use basic office equipment
Even better if you have...
Bachelor’s Degree, preferred
What’s in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Salary Min: $47,920
Salary Max: $55,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
#MTM