Trade Sales Account Manager NL - VP

As a Trade Sales Account Manager (TSAM) in the Transaction Services Sales NL team, you will hold the end-to-end responsibility for managing a portfolio of Trade* clients in the Dutch market. Acting as the primary point of contact, you will ensure seamless operational execution and relationship stewardship - driving consistency, scalability, and successful delivery of ING’s full Trade Solutions offering.

You will be accountable for overseeing our Dutch Wholesale Banking clients’ using ING’s Trade Solutions throughout the lifecycle of deals won, with a strong focus on retaining and expanding existing business through in-contract sales.

Your role is pivotal in identifying upsell opportunities, optimizing solution performance, and maintaining high levels of client engagement.

You will work closely with the NL TS Sales team as well as the Trade Sales Centre of Expertise and Central TSAM team in Amsterdam to ensure consistent execution, scalable delivery, and successful implementation of ING’s Trade Solutions in the Dutch market.

*) including Trade Finance Services - "TFS” (LC's, Guarantees, Collections), Supply Chain Finance "SCF" and Receivables Finance "RF", (ICRF, International Corporate Receivables Finance and TRPP, Trade Receivables Purchase Program)

The team

The TS Sales NL - Trade Sales Account Management Team will be a team of 2 specialists with a direct reporting into the TS Sales NL organization and a functional reporting line into the Global Head of TSAM.

Roles and responsibilities

As a TS Sales NL - Trade Sales Account Manager, you will play a pivotal role in managing and growing a portfolio of Wholesale Banking Trade clients in the Dutch market, with responsibilities spanning the (operational) structuring and execution as well as focusing on revenue growth and strategic program development, including:

• Fluent in both Dutch and English (verbal and writing)
• End-to-end responsibility for servicing a portfolio of Wholesale Banking Trade clients, working closely with our Trade Sales Centre of Expertise Team and our central Operations Team
• Grow the income of your respective portfolio; TS Fee income and Net Interest Income (NII) by leveraging existing relationships
• Serve as the primary contact for your portfolio of Clients and act as escalation point for any incident or mismatches in the daily operational tasks and settlements
• Responsibility for structuring and implementing the operational setup for new Trade transactions, incl. onboarding of buyers and suppliers, refining the technical interface (formats), as well refining the operational setup to ensure for a smooth and automated daily processing
• Collaborate closely with the ING Hubs to drive operational excellence and ensure consistent, high-quality execution across Trade processes
• Participating in deal teams for new Trade client pitches and contributing to Request for Proposals (RfPs) to increase TS income
• Proactively conduct client reviews, monitor client revenues, and visit clients to discuss program performance, supplier onboardings campaigns or any other Trade related business
• Ensure appropriate communication with all internal stakeholders
• Ensure compliance with Know Your Client (KYC) guidelines.
• Identifying and acting upon process improvement opportunities

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

The ideal candidate combines deep industry expertise with strong commercial and operational capabilities, and demonstrates the following key skills and experience:

• Proven experience managing complex client relationships across international and multi-market environments, with a strong focus on delivering value in Trade Solutions and Transaction Services space
• Strong commercial drive paired with sound risk awareness, credit judgement, analytical skills and understanding of Wholesale Banking
• Deep understanding of operational workflows, scalable transaction banking systems, and account management best practices, including familiarity with ING Wholesale Banking (Trade) infrastructure
• Excellent interpersonal and communication skills, with the ability to engage effectively across seniority levels and maintain strong internal and external stakeholder alignment
• Self-motivated and organized, with the ability to prioritize tasks, take ownership, and work effectively in a deadline-driven environment.
• A proactive team player with a positive attitude, eager to learn, share knowledge, and contribute to a cohesive and client-focused team culture

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary indication tailored to your qualities and experience within GJA18 (FA12)
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. 

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us 

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!