Job Description:
Business Overview
Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other.
*Our Businesses Key Figures
https://global.rakuten.com/corp/careers/services/
Department Overview
We are providing legal support in a wide variety of Rakuten group services including e-commerce, digital contents, financial services and others, and supporting new service launces and acquisitions which actively continue to take place all over the world. Through our daily jobs, we can find exciting opportunities in the field of Rakuten group businesses and many chances to work on laws and regulations both of Japan and other countries in the world.
Position:
Why We Hire
It is said that trade is free in principle, but due to the recent Russia-Ukraine war, US-China trade friction, economic security, etc., the environment surrounding import and export businesses is becoming increasingly severe. Under such circumstances, working to strengthen the trade control system at the Rakuten Group, Inc. will make you directly feel the fun and reward of building the systems and operations. This position oversees the Group's export control, so you can get a bird's-eye view of the entire Group by experiencing various products and technologies. In addition, since this section is under the Legal and Compliance Department, it is possible to learn risk managements other than the trade management. This position is ideal for those who have a long experience in import and export control, import and export customs operations, and international logistics practices, and who want to make use of that experience as a management department.
- Attractiveness of the Business/Organizational Phase
As the core organization overseeing export and import controls across the entire Rakuten Group, this position enables you to engage directly in building and enhancing the governance structure while being exposed to a wide variety of products and technologies.
- Attractiveness of the Level of Autonomy and Organizational Culture
As a small, highly skilled team, the role offers substantial autonomy. Being part of the Legal and Compliance Department also allows you to broaden your expertise in overall risk management. This environment provides opportunities for future career growth into management or group‑wide supervisory positions.
- Career Steps (Skills and Career Paths You Can Gain)
You can acquire advanced practical expertise in globally critical areas such as the Foreign Exchange and Foreign Trade Act (FEFTA) and U.S. EAR regulations.
Working with a bird’s-eye view of the entire Group also opens pathways toward future leadership roles, including positions in management or oversight functions.
You will also have the opportunity to gain experience collaborating with overseas affiliates using English, further honing your skills.
- Differentiation from Competitors (Attractiveness Leveraging Rakuten Group Resources)
Because the Rakuten Group operates a diverse range of businesses-including e‑commerce, financial services, and telecommunications-you can gain hands-on experience with a scale and level of complexity that few other companies can offer.
Position Details
Regarding cargo exports and technology transfers at Rakuten Group, Inc. and its group companies/business units (including overseas entities), you will be responsible for strengthening and promoting the export control framework, primarily from the perspectives of the Foreign Exchange and Foreign Trade Act of Japan and the U.S. Export Administration Regulations (EAR).
- Promoting the development and improvement of security export control systems and processes, particularly for IT and telecommunications-related technology transfers
- Supporting the establishment of control frameworks based on the EAR
- Establishment, revision, and abolition of trade-related rules, detailed regulations, and manuals
- Serving as a point of contact for trade-related consultations for internal departments and group companies
- Providing education and awareness training for internal departments and group companies
- Classification determination and objective requirements screening
- Preparation and maintenance of legally required export/import documentation (including responses to post-clearance customs audits)
Work Environment
Team Structure
Number of Members: Legal and Compliance Department: 70 people, Trade Management Section: 4 people
Age Range: 40s to 50s
New Graduate/Mid-Career Ratio: All members joined mid‑career
Backgrounds of Mid-Career Hires
Individuals who joined us mid‑career come from a variety of industries, including trading companies, manufacturers, engineering firms, and customs authorities.
Career Path Examples of Successful Mid-Career Hires
For example, one mid‑career hire with experience at a trading company is now playing an active role as an export/import control manager for multiple subsidiaries.
Mandatory Qualifications:
- The ability to act proactively and flexibly based on the current state of export and import compliance practices, and to carry out duties through collaboration with a wide range of stakeholders both within and outside the department
- Experience in security export control operations
- Experience leading projects or tasks as a leader
- Holder of “STC Advance” or higher certification
- Experience in classification determination (especially technical classification)
- Experience in submitting individual license applications to METI via NACCS (for cargo/technology and services)
Desired Qualifications:
- Experience in IT and telecommunications industries
- Collaboration such as meetings and sharing information with trade management specialists at overseas affiliates
- Establishment, revision and abolition of trade-related regulations, detailed regulations, and operational manuals, etc.
- Group-wide import and export inquiry desk
- Education and enlightenment related to import and export
- Knowledge of export control in countries other than Japan (U.S.A., Singapore, EU, India, etc.)
- Experience dealing with government agencies such as the Ministry of Economy, Trade and Industry
- Correspondence to customs post-audit
- English: Business-level proficiency
- Experience in improving operational efficiency through the use of AI
Other Information:
Additional information on Location
Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo
Related Pages
- Employee Benefits: https://global.rakuten.com/corp/careers/benefit/
- Employee Conditions: https://global.rakuten.com/corp/careers/information/
- Culture: https://global.rakuten.com/corp/careers/culture/
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