Total Rewards Assistant - Fixed Term Contract (EU Time Zone)

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

 

Our search for better is changing the lives of our patients. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We're looking for a motivated and passionate individual to join our team as a Total Rewards Assistant, to have real impact and bring Forever Caring to life.

• Act as the first point of contact for employee queries related to compensation, benefits, and recognition programs, ensuring request are resolved efficiently

• Support the administration of global reward programs including annual compensation review & incentive plans

• Support benefit administration

• Support the completion of Annual Survey submissions according to participation deadlines

• Assist with various Total Reward projects, including administration of new programs or initiatives, such as annual reviews or benefit renewals

• Maintain benefit data, including recognition and incentive payments in relevant systems (Workday, payroll, etc

• Help drive the communication and education of compensation and benefits programs to ensure employees understand their total rewards offerings. 

• Documentation & Knowledge Management: Create, update, and manage knowledge bases, process documentation, and collateral to enable direct access to information and systems for colleagues.

• Data & System Management: Work with HRIS teams to maintain accurate compensation and rewards data, perform quality checks, and identify areas for improvement.

• Raise and track purchase orders for Total Rewards-related spend in SAP

• Delivery of agreed Total Rewards support services in a reliable, consistent and compliant manner, working with your colleagues to deliver a high quality and responsive level of customer service as measured by colleagues’ rating of customer service

• With your team, the rest of the HR Service Delivery team, and your colleagues in CBS, support and participate in a culture of customer centricity in the drive for continuous improvement for the Total Rewards service function, using service performance data to identify opportunities for improvement and supporting their implementation when necessary.

• Help drive the communication and education of compensation and benefits programs to ensure employees understand their total rewards offerings. 

Your key stakeholders will include:

Internal

• Total Rewards Service Delivery Team, Total Rewards (COE)

• Payroll and HRIS teams

• People Partners

• Finance and Procurement teams

• Global Business Services (GBS) colleagues

External

• Outsourced benefits providers

• Compensation survey vendors

To be successful you will:

• A minimum of 3 years of experience in Total Rewards Service Delivery

• Strong communication skills, ability to adapt to different styles and at different levels with impact and influence

• Advanced Excel skills and experience with HRIS platforms or total rewards management systems are often required

• A customer-first mindset to fit with our “forever caring” brand

• Ability to prioritise and navigate a variety and volume of reward queries

• Ability to deal with ambiguity and change

• An “own it” mindset

• A drive to deliver with others

• Attention to detail

• Team working and collaboration

Language

• Good written and spoken English is essential for roles based in Malaysia. 

• If you have other languages including (German/ Portuguese / Spanish / French) or any other language, this will be an advantage.

Working Conditions

• Minimum 1 day a week in our offices. 

• Travel is not a requirement for this role

• As you will be supporting markets in multiple time zones, some flexibility around working hours to ensure overlap with different working hours in your region will be expected.

What you can expect:

We will be providing induction and training period to engage you in everything that Convatec represents for our patients, customers and employees and to upskill you in all the tools and systems you will leverage to deliver successful in this role.

You will be joining a Global Rewards team, with opportunities to grow, within reward or wider HR services.

What You’ll Get 

Ready to join us?

At Convatec, we’re pioneering trusted medical solutions to improve the lives we touch. If you’re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.  

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!