IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Santander Digital Services is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that out work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 7,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premise and cloud-based platforms.
THE DIFFERENCE YOU MAKE
Santander UK is looking for a Tooling, MI & Reporting Manager based out of Unity Place, Milton Keynes or Glasgow.
The purpose of the role is to oversee the entire lifecycle of data within the organisation from acquisition and storage to analysis and dissemination. Responsible for ensuring that data assets are managed effectively, securely and in compliance with regulations and organisational policies.
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
Designing and evolving tooling solutions and data platforms to support Operational Resilience strategy and decision-making.
Developing and maintaining IBS resilience dashboards and visualisations, ensuring clear, actionable insights for stakeholders.
Building and delivering Pillar-level resilience metrics (KRIs) with strong data definitions, controls, and governance.
Designing and implementing data pipelines for ingestion and integration of vulnerability data from multiple sources (e.g. VM tooling).
Establishing data models, structures, and reporting frameworks to ensure consistency, scalability, and traceability.
Implementing data quality controls and validation processes to ensure accuracy, completeness, and reliability of MI outputs.
Enabling data-driven insights and advanced analytics to support resilience, risk identification, and strategic decision-making.
Collaborating with stakeholders to translate business requirements into technical data and reporting solution.
WHAT YOU’LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience
Experience designing and delivering data platforms, reporting solutions, or MI dashboards (Required).
Strong experience in data engineering, data modelling, or analytics within complex environments (Required).
Experience working with operational resilience, risk, or regulatory reporting data (Required).
Experience delivering end-to-end data solutions (ingestion, transformation, visualisation) (Preferred).
Education
Undergraduate degree in Data, Computer Science, Information Systems, Engineering, or related field (Preferred).
Professional certifications in Data Engineering, Analytics, or Governance frameworks (Preferred).
Languages
English
Hard Skills
Strong knowledge of data engineering concepts (ETL/ELT, data pipelines, data integration) (Required).
Experience with data visualisation and dashboard tools (e.g. Power BI, Tableau, or similar) (Required).
Expertise in data modelling, data structures, and information architecture (Required).
Strong understanding of data quality frameworks, controls, and validation techniques (Required).
Experience with metrics design (KRIs/KPIs) and data-driven reporting frameworks (Required).
Knowledge of data governance and regulatory requirements (e.g. GDPR) (Preferred).
Soft Skills
Strong analytical and problem-solving capability (Required).
Ability to translate complex data into clear, actionable insights (Required).
Excellent stakeholder engagement and communication skills (Required).
Ability to lead delivery and influence across technical and business teams (Required).
Continuous improvement mindset with focus on innovation and automation (Required).
WE VALUE YOUR IMPACT
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.
Salary Range:
£54,000.00 - £81,000.00 per annum (depending on experience)
This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.
30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
£6,000 car allowance per year
Company funded individual private medical insurance
Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
Share in Santander’s success by saving or investing in our share plans.
As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services
Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.
Ready to be recognised? It starts with you.
LOCAL COMPLIANCE
At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.
We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).
When applying, please consider the travel distance, time and cost to your chosen office location(s).
Right to work in the UK
Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.
We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.
WHAT TO DO NEXT
If this sounds like a role you are interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.