Accurate and timely receipt to ensure proper credit/charge to subscriber
Accurate Inputting of ESN/SKU into Dax and other Databases/Systems deemed by TLC/Client
Accurately identify the original country of origin upon receipt
Types of Transactions/Product Worked, but not limited to
Original equipment (Salvage) devices as part of the subscriber claims
Customer Returns of devices Shipped to subscribers
Expected Returns due to reships
Undelivered product due to delivery failure or refusal
Trade In
Rep
Inspect handsets based on customer presented malfunction or feedback and disposition following Departmental/TLC Guidelines
Unload/Presort/Move incoming/outgoing product throughout the facility as needed
Process Scrap/Accessories and Trash following Department/TLC Guidelines
Scan/Sort/Count/Pack/Label/Transfer product to move through the facility accurately and timely based on the needs of the business
Teammate will need to be prepared to lift with the standard requirements of the Department/TLC Guidelines
Teammate will need to be prepared to stand or sit based on the needs of the business
Prep product to be shipped, complete necessary shipping documents and enter information in appropriate website
Receive, sort and prioritize inbound orders. Count/Check and Label incoming product and reconcile against Packing List/ASN File
Efficiently pick orders from specific locations with use of RF Scanner. Having a working knowledge of the ISO standards related to Quality, Health, Safety and Environment
Physically pick accessories for customer orders from flow rack to shipping function
Prioritize/Sort/Count and Reconcile with Packing List. Receive Product into the WMS (Dax/Client Systems)
Safely and Efficiently operate motorized and non-motorized material handling equipment
Improve and Maintain Inventory and Location Accuracy and assist in periodic cycle counts and /or physical inventories