Job Description Summary
Operationally support T&L activities across defined scope within NTO, to ensure compliance and enhance access to learning for associates.
Job Description
Major Accountabilities
Compliantly manage the in-scope training matrix
Define system set-up and co-ordinate appropriate learning management system maintenance for all in-scope training requirements (courses, curricula, assignments etc) with the LMS administrators.
Manage all in-scope reporting requirements.
Communicate appropriately on availability of learning content, to support the curiosity and growth of NTOassociates
Manage local learning events for the NTO Operations Hubs; support local learning events on in-scope sites
Key Performance Indicators
•Implementation of all training events within the NTO Operations Hub efficiently and effectively.
•Compliant management of the training matrix
Specific Professional Competencies
Soft Skills:
Ability to work with a cross-functional, cross-cultural team within a matrix organization
Strong customer service orientation
Professional:
Demonstrated experience of working with IT tools; experience with learning management systems advantageous
Knowledge of GxP requirements (esp. training and documentation)
Leadership:
Demonstrates strong self-awareness and continually seeks feedback to support own development.
Job Dimensions
Subordinate Functions:
None
Number of Associates:
Direct: 0
Indirect: 0
Financial responsibility
(where appropriate):
None
Impact on the organisation
(where appropriate):
Key to ensure compliance with the training Quality Management System
Ideal Background (State the minimum and desirable education and experience level)
Education: BSc in Life Sciences, Behavioural or Educational Sciences preferred
Languages: Fluent English (oral and written)
Additional languages beneficial
Experiences: Some knowledge of pharmaceutical production and GxP requirements beneficial
Skills Desired
Basic analytics, Business Mindset, Business Partnering, Collaboration, Customer Service, Data accuracy and reporting, Learning Design, lms administration, Microlearning coordination, Personalised learning support, Prompt Engineering