Tire Sales & Service Specialist

Brice Equipment, LLC

Regular

JOB SUMMARY:

The Tire Sales and Service Specialist plays a key role in expanding Brice Equipment’s market presence by driving sales growth, building strong customer relationships, and delivering service support for commercial and industrial tire products and services. This includes tires, wheels, tracks, and related components serving the mining, construction, oil and gas, and heavy-duty equipment sectors.

This role is responsible for identifying and developing new business opportunities across an assigned territory, with a focus on statewide coverage throughout Alaska. Drawing on a combination of technical knowledge, relationship management, and business development skills, the Specialist ensures customers receive high value tire products and services tailored to their operational needs.

The position is Alaska based and requires regular travel to customer sites across the oil and gas, industrial, and mining markets to provide expert consultation, product demonstrations, and hands-on service support.

ESSENTIAL FUNCTIONS:

• Serve as the subject matter expert on commercial and industrial tire products and services, with a focus on mining, construction, oil and gas, and heavy-duty applications.
• Actively pursue new sales opportunities across the assigned territory and throughout Alaska.
• Provide technical consultation and tailored tire product recommendations to meet client individual.
• Develop and deliver proposals, quotations, and bids in collaboration with sales and operations teams.
• Conduct on-site tire product demonstrations, training sessions, and service presentations for customers and internal staff.
• Manage customer accounts to ensure high satisfaction, timely follow-ups, and long-term relationships.
• Conduct on-site tire inspections and assessments to evaluate customer needs, recommend appropriate products, and identify service opportunities.
• Coordinate with Tire Operations Manager on services for tire installations, rotations, preventive maintenance, troubleshooting, and after sales support.
• Monitor market trends, competitor activity, and tire product performance to identify areas of growth and innovation.
• Maintain detailed records of sales activity, service requests, and customer communications in CRM systems.
• Build and maintain relationships with tire manufacturers and suppliers to stay current on new products, promotions, and technical updates.
• Ensure compliance with safety standards, industry regulations, and Brice company policies.
• Work as a team player with co-workers in a respectful and supportive manner.
• Seek out and participate in professional development and training opportunities.
• Work in a constant state of alertness and in a safe manner.
• Perform other duties as directed.

SUPERVISORY FUNCTIONS:

This position does not have supervisory responsibilities.

KNOWLEDGE, SKILLS, & ABILITIES:

• Advanced knowledge of the commercial and industrial tire industry, including mining, construction, and oil & gas applications, with a demonstrated ability to read and interpret contracts, proposals, and related documents.
• Possess excellent customer service skills and the ability to interact with customers and team members in a professional manner.
• Strong organizational and communication skills, above average mechanical aptitude, and the ability to interact with a diverse customer base across multiple industries.
• Technical knowledge of tire products, tire management systems, and service practices, including the ability to explain complex tire specifications and solutions in clear, practical terms.
• Ability to take an analytical approach to diagnosing tire-related issues and providing recommended product or service solutions.
• Ability to understand client operational challenges and provide tailored tire product and service solutions through a customer-focused sales approach.
• Proficiency in Microsoft Office applications including Word, Outlook, and Excel.
• Ability to adapt to evolving tire technologies, customer needs, and market demands.
• Proficiency in Customer Relationship Management (CRM) software systems such as Salesforce, HubSpot, or equivalent.
• Skilled in identifying, pursuing, and closing new business development opportunities within the tire sales and service market.
• Ability to build effective working relationships with cross-functional teams, tire vendors, manufacturers, and customers, with exceptional follow-up skills.
• Self-motivated with the ability to work independently and proactively in pursuit of goals in a remote environment with limited oversight.
• Ability to conduct business ethically with customers, vendors, and co-workers.
• Ability to manage multiple projects and customer accounts simultaneously.
• Ability to comply with and enforce standard policies and procedures.
• Ability to work productively under pressure.
• Ability to travel for work-related purposes, including customer site visits across Alaska (up to 60% of the time).
• Ability to work in a Native Corporation multi-business environment.
• Willingness to work a flexible schedule, sometimes including weekends and holidays as needed.
• Ability to operate a motor vehicle in a safe and efficient manner.

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent required.
• Five (5) years of experience in tire sales, tire service, or a related field such as technical services, equipment solutions, or heavy equipment maintenance required.
• Demonstrated success in business development and territory management required.
• Familiarity with tire manufacturers, OEM organizations, distributors, or dealers serving the mining, construction, or oil and gas industries preferred.
• Technical knowledge of commercial and industrial tire products, wheel assemblies, tracks, and tire management systems preferred.
• Current Class A CDL license and valid medical card preferred.
• Valid state driver’s license and qualified to operate a vehicle under the conditions of the Company’s Driving Policy.
• Ability to pass drug, driving, and background screening.

WORKING ENVIRONMENT:

The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Brice Equipment has a fast-paced multi-tasking office environment requiring a high degree of efficient and effective performance. Work will occur in a combination of home office, industrial facilities, mines, and construction sites. The position requires adaptability to different climates, site conditions, and work schedules, including occasional overtime and short notice travel for customer support.

For the full job description including physical and environmental demands please reach out to recruitment@calistabrice.com

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
 
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
 
The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
 
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.