Ticket Seller

POSITION:           Ticket Seller

DEPARTMENT:  Box Office          

REPORTS TO:     Box Office Manager

FLSA STATUS:    Hourly/Non-Exempt; Seasonal / Part-time

Hourly Rate:       $ 36.70

Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Ticket Seller at The Greek Theatre. Under direct supervision, the Ticket Seller responsibilities include processing single ticket sales, exchange, and tax credits at the facility's box office.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Dispense tickets as requested by patrons; accept payment and make change accurately.
• Answer questions efficiently and courteously concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
• Exchange tickets and process tax credits for box office patrons.
• Balance all applicable transactions for the date of service and complete all necessary reports before departure.
• Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
• Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
• Maintain a daily audit of all ticketed events.
• Work extended and/or irregular hours including nights, weekends and holidays, as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience        

• High school diploma or GED
• One (1) year of experience preferred.

Skills and Abilities

• Demonstrate exceptional customer service skills; respond promptly to customer needs, respond quickly to requests for service and assistance; able to handle most box office questions without assistance.
• Always exhibit a professional attitude and appearance.
• Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast-paced environment.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Work independently, exercising judgment and initiative, as well as in a team environment with a diverse group of people.
• Remain flexible and adjust to situations as they occur.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Work effectively under pressure and/or stringent schedule and produce accurate results.

Computer Skills  

• Operate computerized ticketing system, standard office equipment, and basic computer programs.
• Knowledge of Ticketmaster and AXS ticketing systems a plus

Other Qualifications 

• Must pass credit check/background check.
• Member of IATSE LOCAL 857.  You have 30 days to join the union if not a current member.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Must be able to sit for long periods at a time.

Note

The essential responsibilities of this position are described under the above headings.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

The Greek Theatre

2700 N Vermont Avenue

Los Angeles, CA 90027

Applicants that need reasonable accommodation to complete the application process may contact (323) 606-8441.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.