The TI Specialist II is a customer-facing cyber threat intelligence role focused on delivering actionable intelligence to enterprise customers. This role combines hands-on threat analysis with direct customer engagement to help organizations reduce risk and improve their security posture.
About the Team
Rapid7’s Threat Intelligence team works closely with customers to proactively identify, analyze, and respond to emerging cyber threats, helping them strengthen resilience and make informed security decisions.
About the Role
As a TI Specialist , your primary responsibility will be to deliver high-quality, actionable threat intelligence while serving as a trusted advisor to customers. Specifically, your focus will be to:
Review threat intelligence alerts and identify actionable risks impacting customer environments
Investigate phishing, ransomware, data leakage, and dark web activity relevant to assigned customers
Communicate findings clearly, providing context, prioritization, and remediation guidance
Partner with customers to optimize platform usage, conduct health checks, and support ongoing security initiatives
The skills and qualities you’ll bring include:
Strong analytical thinking and the ability to draw conclusions from incomplete or fragmented data
Clear, concise written and verbal communication skills in English
Customer-focused mindset with the ability to explain complex security topics simply
2+ years of experience in Cyber Threat Intelligence, Incident Response, or a related security role
Experience working directly with enterprise customers in a customer-facing or advisory capacity
Hands-on experience investigating cyber threats using OSINT, HUMINT, and related research techniques
Familiarity with threat intelligence platforms, enrichment tools, and detection strategies
Understanding of enterprise security solutions and common customer security challenges
Ability to prioritize and manage multiple customer engagements simultaneously
Experience collaborating with internal teams such as Customer Success, Product, or Engineering
Comfort participating in customer calls, briefings, and QBR sessions
Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.
We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope just like we’ ve been doing for the past 20 years. If you ’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.