Bupa

Theatre Porter Bank

South West London Part time

Job Description:

Theatre Porter Bank

Cromwell Hospital, London SW5 0TU

Bank Position

£12.64 Per hour

We make health happen.

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.

At Cromwell hospital, our main adult theatre is a busy and dynamic environment, setting the benchmark for clinical excellence. We have 6 operating suites catering for Cardiac, Orthopaedics, ENT and Ophthalmic, Plastics, General/Vascular, Urology and Gynaecology. We work with surgeons who are the best in their specialities carrying out simple to the more complex surgeries.

At Bupa, we’re proud to offer access to our state-of-the-art Clinical Training Academy in Staines – a cutting-edge space for immersive learning, innovation and growth. With advanced simulation labs, XR and VR tech, and digital training environments, it’s where we’re shaping the future of healthcare.

You will be required to respond to all requests for Theatre Portering services, operate systems and maintain accurate logs and reports. You’ll follow processes and procedures and generally assuring the safety and welfare of all staff, patients and visitors. You will act and interact with patients, consultants, staff and visitors in a way that will create an experience in accordance with Cromwell Hospital’s Service Vision “Every Patient is a VIP”.

You’ll help us make health happen

  • Deliver a high standard of patient care and ensure safety within the operating theatre environment.
  • Always maintain a professional and courteous manner, offering support to other departments as needed.
  • Complete manual handling training to safely assist clinical teams with the transportation and handling of equipment and materials.
  • Provide support in positioning and transferring patients within the theatre, following successful completion of the required training and risk assessment.
  • Undertake duties in accordance with Theatre Department’s policies and procedures.
  • Recognise and respond in an appropriate and proportionate manner to any situation which has the potential to threaten the safety or security or well-being of the hospital, its patients, visitors and staff.
  • Maintain effective logs and records of activity.  Promote, support and encourage the seamless flow of information both to and from the Theatre portering team and the hospital at large so as to be able to anticipate, rather than be react to, changing circumstances within the hospital.
  • Ensure you present yourself for duty in a timely manner and are dressed and equipped so as to maintain and display at all times the highest professional standards.
  • To escort patients to and from the Theatre department and their rooms and to and from any of the hospital’s departments.
  • To perform the change of all medical gases as and when required and store empty cylinders in the appropriate area and enter into the cylinder log such changes.
  • Observe and report visitor and patient movement and access to restricted parts of the Hospital.
  • Ensure compliance with all Health and Safety and Environmental safety requirements.
  • Maintain the condition and ensure the suitability and integrity of all equipment employed within the department. This includes Wheelchairs and Trolleys.
  • Carry out regular inspections of emergency as well as other equipment used in the department.  This includes wheelchairs and Theatre portering equipment within the hospital as well as first aid equipment within Theatres, so as to ensure its readiness at all times for use in the event of an emergency and or patient requirement.

Key Skills / Qualifications needed for this role:

  • Previous experience as a porter in a healthcare setting, ideally within a theatre environment
  • Physical capability to lift and move heavy items when required
  • Clear and effective spoken English communication skills
  • Basic information and technology skills
  • Good telephone manner
  • Understanding of Health and Safety protocols and procedures
  • Excellent organisational skills and attention to detail
  • Good timekeeping
  • Able to empathise with patients and demonstrate genuine care
  • Ability to work under pressure and remain calm.

Benefits

These benefits have been carefully crafted to really make a difference to our people’s lives, supporting a work-life balance whilst keeping focus on mental and physical wellbeing:

 

·         Highly competitive rates.

·         Staff referral scheme open to bank staff (refer another bank member of staff and get remunerated for it).

·         Access to development opportunities

·         Welcoming environment.

·         An hourly rate that incorporates payment of annual leave.

·         Subsidised staff canteen and coffee shop lead by expert caterers.

·         Inclusion in the NEST government pension scheme.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

If you would like more information on the role, please contact serina.kapoor@bupa.com

Time Type:

Part time

Job Area:

Property & Facilities

Locations:

Cromwell Hospital London