Job Description:
Job Title: TFL Ops Lead
Corporate Title: Director
Location: Bangalore, India
Role Description
- Trade Finance & Lending Operations supports the Corporate Bank, Investment Bank and Private Bank across businesses globally for centralized servicing, documentation and trade/lending execution activities, including traditional instruments such as letters of credit, collections and guarantees; and lending lifecycle activities such as due diligence on credit agreements, initial loan funding, rollovers, and settlements of interest/fees/principal.
- As a Senior Director based in Bengaluru, you will provide senior leadership across a critical operations footprint, driving front-to-back operational performance, risk & control discipline, service delivery, and strategic transformation in partnership with Product, Business and global/regional operations leadership. You will set direction for execution excellence, workforce and capacity outcomes, and continuous improvement—ensuring the operating model remains resilient, scalable and aligned to business objectives.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Provide senior leadership for the Bengaluru TFL Ops organization, setting clear priorities across service delivery, operational risk & controls, productivity, and transformation aligned to global/regional strategy.
- Own and drive end-to-end operational performance (quality, timeliness, client outcomes) across trade finance and lending processes; ensure consistent execution of controls and adherence to regulatory and policy requirements.
- Partner with Product, Coverage/Business, and Operations stakeholders to strengthen front-to-back outcomes and improve client experience—removing pain points, reducing errors/rework, and improving turnaround times.
- Lead a robust risk & control environment, including operational risk identification, issues remediation, audit/exam readiness, and sustainable control improvements (prevention over detection).
- Drive continuous improvement and automation (process simplification, digitization, straight-through processing uplift), ensuring measurable benefits and embedded change management.
- Own workforce and capacity management outcomes: demand planning, productivity, location strategy execution (where applicable), skills uplift, and succession planning for critical roles.
- Oversee governance and business management cadence: performance scorecards, business reviews, stakeholder updates, and transparent escalation of risks/dependencies.
- Manage vendor/third-party operational relationships where relevant, ensuring performance to agreed service expectations and strong operational oversight.
- Build a strong leadership culture: role-modeling collaboration, accountability, and inclusion; coaching senior managers; and driving engagement, talent development and retention across the site.
Your skills and experience
- Significant leadership experience in banking operations (Trade Finance and/or Lending Operations preferred), with demonstrated accountability for large-scale delivery, controls, and transformation.
- Strong understanding of trade and lending lifecycle activities, including documentation, settlements, rollovers and operational due diligence expectations.
- Proven track record of leading large, geographically dispersed teams with end‑to‑end accountability.
- Strong understanding of operational risk management, regulatory expectations and control frameworks in a global banking environment.
- Demonstrated ability to drive large‑scale transformation and measurable efficiency outcomes.
- Excellent stakeholder management skills with the ability to influence at senior executive level across Business, Product, Risk, Compliance and Technology.
- Excellent communication, people leadership and decision‑making skills.
- Strong analytical capability and experience translating data into actionable management insights.
- Strong strategic thinking with hands-on execution discipline; ability to lead multiple priorities with structure, pace, and accountability.
How we’ll support you
- Training and development to help you excel in your career.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.html
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.