At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.
If you believe in developing a better tomorrow, read on.
About the Role
AIA Hong Kong is looking for a Quality Assurance Manager to contribute to Quality Assurance team uplifting quality and standards in the organization. This role will provide SME advice across multiple projects/platforms to ensure delivery process adheres to defined best practice.
Roles and Responsibilities:
- Work closely with senior service quality managers to build QA frameworks that are practical and applicable to be executed in projects / platforms
- Provide constructive feedbacks to optimize & enhance the QA frameworks continuously
- Execute QA frameworks, policy, metrics, methodologies and tools capable of delivering embedded quality management across enterprise-wide delivery platforms to maintain best practices and high-quality of application implementation and delivery
- Assist key business and technology stakeholders (e.g. Product Owner, Platform Lead) and/or project stakeholders to develop the Quality management approach across a full range of IT delivery activities
- Coordinate and liaise with business units, IT, external vendors, and/or project teams to resolve any quality issues
- Manage the platform teams on building internal QM plans, standards, training and metrics
- Manage onshore and offshore testing resources to support adherence to defined best practice
- Maintain and measure the solution delivery quality and standard
- Continuously assess project / platform teams’ delivery quality to identify areas for possible improvements in the testing procedures, frameworks, and practice
- Communicate progress and issues through regular status reporting and meeting to the team, department, Management, and IT Steering Committee
- Reviews and analyses project deliverables and metrics against prescribed quality tollgates
- Support internal audit assessment and review activity
Minimum Job Requirements:
- Bachelor’s degree in Computer Science or IT related disciplines
- Minimum 6 years of IT industry experience with a strong emphasis on engagement across the breadth of delivery activities, highly effective stakeholder engagement, metrics definition and analysis and communication
- Minimum 3 years of IT Solution Quality Assurance/Management
- Excellent knowledge of Software Testing, Quality Assurance, Governance, Test Engineering, and agile concept
- Strong knowledge of the SDLC with expertise in process and methodology, specifically in Waterfall, Agile, Scrum, DevOps environment
- Experience in data analysis using quality metrics to identify and drive quality improvement initiatives across the SDLC
- Knowledge of current industry-wide quality and test processes and practices, tools and techniques
- Understanding of various testing phases and objectives in a software development lifecycle
- Hands-on experience using Atlassian JIRA and Confluence
- Excellent hands on working experience in managing test plan, test cases, and defects using tools including Jira
- Proven experience in enterprise project deliveries
- Able to work independently and in multitasking environment
- Able to work in fast paced and challenging environments
- Self-starter, creative thinking, proactive and enthusiastic and a team player
- Excellent communication skills in English
Others:
- You are required to obtain the relevant license(s) if your job involves regulated activities
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.