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Job Summary
Five9 is seeking an experienced and passionate hands-on Test Automation Manager to lead a talented team of test engineers in India. The ideal candidate will be a strong technical leader with a proven track record in both people management and the design and implementation of cutting-edge test automation frameworks. You will be responsible for mentoring your team, ensuring the quality of our production systems, and driving the adoption of innovative practices, including AI-powered testing solutions.
Key Responsibilities
- Team Leadership & Mentoring:
- Lead, mentor, and manage a team of 5-8 test automation engineers, fostering a culture of technical excellence, collaboration, and continuous improvement.
- Conduct regular performance reviews, provide constructive feedback, and support the career development of your team members.
- Production Support:
- Participate in an on-call roster to provide critical support for production systems during the India time zone, ensuring system stability and reliability.
- Lead the team in troubleshooting and resolving production issues in a timely and efficient manner and acting as point of contact for escalations in India.
- Test Automation Strategy & Development:
- Lead the design, development, and maintenance of robust and scalable test automation frameworks and practices.
- Drive the strategy for various testing disciplines, including functional, regression, performance, and API testing.
- Stay current with industry trends and champion the adoption of new tools and technologies to enhance testing efficiency.
- Innovation & AI Adoption:
- Act as a key driver for innovation within the test automation group.
- Explore, evaluate, and implement AI-powered tools and methodologies to accelerate testing cycles, improve test coverage, and enhance overall product quality.
Required Qualifications & Skills
- 8-15 years of experience in software development lifecycle involving development, testing strategy, DevOps practices with at least 3-5 years in a management or leadership role.
- People Management: Demonstrated experience in managing and mentoring engineering teams.
- Technical Expertise:
- Strong hands-on experience with test automation frameworks and tools (e.g., Selenium, Cypress, Playwright).
- Proficiency in at least one programming language such as Java or Python.
- Experience with CI/CD pipelines and tools (e.g., GitLab CI, Jenkins).
- Solid understanding of software development life cycles and agile methodologies.
- Production Support: Proven experience in a production support or on-call role for mission-critical systems.
- Excellent communication and interpersonal skills.
- Experience with cloud platforms with at least one (e.g., GCP, AWS, Azure)
- Knowledge of containerization technologies like Docker.
- Knowledge of scripting technology such as BASH, PowerShell.
Preferred Qualifications
- Experience working with cloud platforms (e.g., GCP, AWS, Azure).
- Knowledge of Kubernetes.
- A keen interest and/or hands-on experience with AI in software testing.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.