We are looking for a Territory Lead for our Neurovascular Division in Dubaï:
Promote and sell the company’s products while ensuring strong alignment with customer needs.
Become the resident expert of your product line, engaging confidently with surgeons and healthcare professionals.
Build, maintain and expand strong business relationships across your territory to drive commercial growth.
Develop and implement sales strategies that accelerate territory performance and consistently exceed targets.
Lead all sales activities in line with regional objectives and company strategy; prepare accurate sales reports for management.
Plan, execute and document customer and partner visits, meetings and product demonstrations based on sales priorities and customer demands.
Assess customer proposal requests and prepare complete material lists tailored to clinical needs.
Educate customers on procurement channels (tenders, direct purchase, leasing, etc.) and collaborate with the tender team on awarded projects, ensuring proper execution and reporting.
Track material delivery timelines and ensure consistent communication with customers.
Oversee product delivery and installation, conduct post-sales user training, and attend surgical cases as needed.
Manage invoicing processes and coordinate with Finance & Accounting to ensure timely collections.
Handle customer feedback and complaints by collaborating with Quality Management, implementing corrective actions, and communicating updates to stakeholders.
Prepare congress and demo materials, ensure proper usage during events, and return materials in sterilized, undamaged condition.
Coordinate scientific support requests and plans with the marketing team; support regional marketing activities.
Provide support to the logistics team when required.
Maintain high communication standards to secure the best possible patient outcomes and customer satisfaction.
Bachelor’s degree in business, medical sciences or a related field.
1–3 years of commercial experience as a Territory Lead or in a similar role.
Proficiency in English.
Strong communication skills with a customer-focused mindset.
Ability to work independently, applying sound judgment and attention to detail.
Proficiency in MS Office programs.
Valid driving license.
High sense of responsibility and professionalism.
Strong teamwork skills and openness to change.
Experience in a relevant medical or healthcare field.
Experience interacting with surgeons, clinicians, and complex hospital environments.
Ability to analyze information from multiple sources and make informed decisions.
Integrity, strong commitment to deadlines and follow-through.
A solid understanding of sales procedures and concepts gained from training and hands-on experience.