Information about benefits can be found here.
NIKE, Inc. does more than outfit the world’s best athletes. We are a place to explore potential, push boundaries, and create what’s next. Our culture thrives on diversity, collaboration, and imagination—and we seek leaders who bring both discipline and innovation to a fast‑paced retail environment.
We’re looking for a Territory Facilities Manager (TFM) who is accountable, highly organized, and deeply committed to operational excellence. This role is responsible for ensuring our stores are safe, compliant, well‑maintained, and consistently deliver a premium environment for our store athletes and consumers.
This role will be based in either Chicago, Illinois or Dallas, TX, and relocation will be offered.
The ideal candidate brings a strong facilities management foundation paired with a proactive, solution‑oriented mindset. You are comfortable managing complexity at scale—balancing reactive maintenance, planned programs, vendor performance, fiscal discipline, and cross‑functional partnership—while continuously improving tools, processes, and service outcomes.
As a Territory Facilities Manager, you will own day‑to‑day facilities operations for all Nike, WOF, and Converse retail locations within your assigned territory. You are accountable for operational continuity, safety, compliance, service quality, and cost management across a large, geographically distributed store portfolio—spanning building systems as well as the in‑store environment, including fixtures, furniture, and storytelling design elements.
Manage reactive and planned maintenance across multiple trades, ensuring timely resolution and minimal impact to store operations
Oversee vendor performance, contract compliance, service quality, and corrective actions when standards are not met
Partner with Finance to manage OPEX and CAPEX budgets with strong fiscal discipline and transparency
Lead facilities readiness for new store openings, remodels, refreshes, and brand moments
Collaborate cross‑functionally with Store Operations, Construction, Real Estate, Resilience/Health & Safety, Procurement, and Loss Prevention
Leverage data, dashboards, and reporting tools to monitor trends, identify risks, and drive continuous improvement
Support incident response and risk mitigation efforts, including life safety, HVAC comfort, utilities, building system compliance, and issues impacting fixtures, furniture, or in‑store brand/storytelling elements
WHO YOU WILL WORK WITH
You will report to the Senior Manager, North America Facilities Management, and be part of the broader North America Retail Facilities organization. This role requires strong partnership with internal teams and external service providers to deliver consistent, high-quality outcomes at scale.
WHAT YOU BRING
Bachelor’s degree in Business, Facilities Management, Engineering, or a related field is preferred; however, individuals possessing equivalent and relevant professional experience will also be considered.
5+ years of experience in facilities management, retail operations, or multi‑site property management
Experience managing vendor performance, contract compliance, and service quality across a remote, multi‑site territory
Experience supporting construction and repair projects, with the ability to interpret architectural drawings and navigate leases, management contracts, and vendor sourcing
Demonstrated ability to manage budgets, forecast spend, and make data‑driven decisions
Working knowledge of retail building systems and store environment standards (HVAC, electrical, plumbing, life safety, utilities, fixtures, furniture, and storytelling/visual elements)
Experience using facilities management platforms and dashboards (e.g., ServiceChannel, Corrigo)
Advanced, daily use of Excel, PowerPoint, and SharePoint for tracking work, reporting, and communication
Strong analytical, organizational, and problem‑solving skills with attention to detail
Clear, confident communicator able to influence partners and drive alignment
Demonstrated commitment to superior customer/client service with strong responsiveness, follow‑through, and partner experience
Ability to prioritize and multi‑task in a fast‑paced, high‑volume environment
Ability to travel approximately 35% of the time
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.