Major Job Functions
Owner of the annual business plan for equipment, work tools, CVA & warranties to the respective territory prospects and customers. Employ a dedicated approach to planning the coverage of the territory, utilising customer/product knowledge, sales support tools and inside sales to focus on ‘customers in market’. Record all activities through Finning CRM tool (Saleslink) to ensure account coverage and participation metrics are executed in line with the company strategy.
Develop and utilise a variety of information sources to ensure that industry or sector knowledge is covered to an appropriate level. Develop appropriate sales plans for the key sectors/industries in the territory to ensure that sales targets equipment and services are achieved and where possible exceeded. Ensure accuracy above 90% on a rolling 90-day plan. FST updated to reflect monthly deliveries.
Effectively utilise the available range of marketing campaigns & finance options available to support the development of cost effective solutions for customers in the territory whilst also maintaining profitability.
Coordinate across internal functions and departments to ensure that the highest levels of customer service are provided to customer within the territory. Identify key decision makers and quickly build the necessary intimacy and trust to close opportunities successfully. Be regarded by the customer as the face of Finning.
Effectively manage opportunities from across the business to provide the customer with a timely and effective follow-up. In addition, identifying opportunities for other Finning divisions is a priority. Collaboration with Cat Finance TAM to ensure a joined up go to market strategy. Finning CRM adherence (Saleslink) is key in maintaining an awareness of competitors, feeding intelligence on their activities to include lost sales reporting. Communicate progress/issues within the territory to any other Finning parties so that a definitive, integrated approach is presented to all customers.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.