Temporary Sr. Development Coordinator

Brandeis University – a distinguished top-tier private research university recognized for its academic excellence and leading-edge research – has an exciting opportunity for a talented and motivated Temporary Senior Development Coordinator.

As a member of the Institutional Advancement Development team, the Senior Development Coordinator is responsible for providing high-level administrative, planning and information management support to our gift officers.

This is a full-time, temporary assignment for approximately three months.

The hiring range is $30/hour - $35/hour.

Primary Responsibilities

Information Strategy/ Data Management

• Manage all database functions on behalf of gift officers, which includes ensuring all donor information and donor-related actions and activities are entered correctly and in a timely manner.
• Generates specialized reports, queries and data exports, with an ability to manipulate complex data in Excel spreadsheets, prepare mail merges, filters, pivot tables, and organize data, etc.
• Proactively identifies opportunities and develops systems to improve efficiencies and workflows; collaborates with team members to standardize templates and processes across the department.
• Ability to analyze financial data and identify trends and patterns in giving, proactively generating recommendations to gift officers that ensure timely donor solicitation, next steps or other relevant donor actions.
• Monitors external news alerts, donor interests, and Brandeis engagement activities related to gift officers’ top tier prospects, providing gift officers with timely insights and touchpoint opportunities with donors.
• Contributes to and maintains a resource library of information on a variety of university academic and programmatic areas to create presentation materials for donor meetings and for enclosure in donor correspondence.  Stay abreast of Brandeis news that may be of interest to select donors and prospects.
• Works as a partner with the Advancement Services team to ensure effective data management workflows, and that processes and policies are followed as related to prospect management guidelines, donor records retention and maintenance, confidentiality and data security policies, etc.

Trip Planning, Campus Visits and Events:

• Coordinates all aspects of extensive monthly travel and donor meetings conducted by gift officers, including making travel arrangements, preparing briefing packets, conducting research on prospects, creation and distribution of itineraries, etc.
• Responsible for preparing expense reports and reconciling P-card purchases, following University policies and procedures.
• Coordinate campus visits for donors, support planning of donor-hosted parlor events, and provide on-site logistics and customer service support for meetings, programs and events.

Donor Relations and Customer Service:

•  Frequently communicates via telephone and email with gift officers, donors, IA colleagues and other University personnel.  Interacts often with culturally diverse individuals of considerable social, economic and educational levels, including major and principal gift donors, trustees, faculty, visiting dignitaries, etc.
• Must possess diplomacy, tact and discretion in interpersonal relationships; demonstrate strong customer service skills; and represent Brandeis and IA in a professional manner at all times.
• Actively participates in coordinator meetings and employee engagement groups, supports colleagues with special projects, training and orienting new team members, supervising and training student workers, etc.

General Administrative Support:

• Responsible for high-level administrative support with a focus on professional writing, editing and information management skills. 
• Prepares, distributes and files correspondence and other documents.
• Drafts donor proposals, acknowledgement letters, stewardship reports and gift agreements on behalf of the gift officers.

Qualifications

• Minimum 3 years of relevant work experience and/or equivalent combination of education and experience, preferably in a higher education setting.
• Bachelor’s degree preferred.
• Must demonstrate advanced skills in Microsoft Word, Excel, PowerPoint on IBM compatible systems, as well as Google Suite (Gmail, Google docs, sheets, forms, drive etc.). 
• Must be able to quickly master specialized programs, such as the Advancement CRM database (Salesforce/Ascend), and other fundraising software tools.  Must have mastery of office technology (computers, phones, fax, audio/video conferencing systems, etc.) to be able to work efficiently and troubleshoot when problems arise.
• Superior interpersonal skills and customer service orientation with an ability to successfully interact and collaborate with varied constituencies in a professional manner, exhibiting excellent written and oral communications.
• Presents a collegial, collaborative, and customer-service demeanor that positively reflects the core values and standards of the institution and demonstrates tact and diplomacy.
• Ability to apply good judgment, tact and discretion when dealing with highly confidential alumni, parent, student, family, donor and prospect information and personal interactions with the same.
• Must be a detail-oriented, self-starter with an ability to work independently, prioritize work and organize work, and manage multiple projects and priorities to meet sometimes aggressive timelines and challenging deadlines.
• Exhibits excellent written and oral communication skills that promote academic and business professionalism and convey information clearly and concisely.
• Adheres to University and departmental business policies and procedures.  
• Excellent organizational skills with high attention to detail and follow-up.
• Self-motivated with an ability to work both independently and collaboratively.

Pay Range Disclosure

The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements.

Equal Opportunity Statement

Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").