TechOps Engineer

Uniphar Background

Uniphar group is a rapidly expanding global healthcare services business with a proud heritage in Ireland. Since IPO in 2019, the group has grown both organically and through a series of strategic acquisitions, which continues to strengthen Uniphar’s international reach. With a workforce of close to 3000 employees spread across Ireland, United Kingdom, Netherlands, Nordics, and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions; Supply Chain & Retail, Commercial & Clinical Med Tech / Pharma and Product Access.

Culture at Uniphar

We pride ourselves in being truly entrepreneurial, innovative, collaborative, with a strong problem-solving ethos. We have built working relationships which span decades with many of the world’s largest pharma and medtech companies. We believe that this is because we know how to build a relationship of trust with our partners - we put our customers and their patients at the heart of what we do and treat them with integrity and respect. Everything Uniphar does is enabled by our people. As we continue to grow domestically and internationally, we become more diverse. This rich diversity fuels our business and enriches our culture.

The Role

The TechOps Engineer will be an integral part of the Group IT Team and will have primary responsibility for managing and maintaining Windows and Active Directory systems across the Group.  Experience in patch management, software deployment and installation image management through SCCM, InTune, Auto Patch is essential. Experience managing Entra ID and Azure extremely desirable.

Key Responsibilities / Outcomes

• Carrying out security remediations and best practice recommendations.
• Active Directory/Azure Active Directory maintenance and monitoring
• Performing system and application patching
• Deploying new/maintaining existing IT infrastructure, VMware & Hyper-V experience a distinct advantage
• Designing new and documenting existing IT Infrastructure architecture
• Deploy updates/new installations via InTune
• Device Management using Intune
• Develop server and laptop images, hardened against security standards
• Manage Autopilot deployment system
• Ensuring that BCP/DR plans incorporate restoration of Windows Infrastructure and that plans are fully tested
• Development of automation to carry out operational tasks using PowerShell scripts

Day to day responsibilities include:

• Ensuring our windows estate is fully patched, trouble shooting and address failures and gaps in patching.
• Building deployment packages for release on SCCM/InTune
• Patch dependency checking and submission of change requests
• Performing system changes to support vulnerability mitigation
• Management of GPOs and Intune policies in accordance with policies and standards
• Domain Controller Management

Key Skills, Experiences & Competencies

• Expertise in building and maintaining Microsoft Windows, Microsoft Active Directory and Azure Active Directory systems
• Extensive experience with patch deployment and endpoint compliance using SCCM and InTune
• Demonstrates skills in communication, collaboration, relationship building in a global organisation
• Enthusiastic and highly adaptable with a willingness to learn and attain new skills
• Possesses strong analytical and diagnostic skills
• Experience with Qualys a distinct advantage
• GxP exposure desirable, but not essential
• PowerShell Scripting

Qualifications

• Minimum 5 years’ experience in a similar role
• Degree or Diploma in Computer Science, Information Systems or related
• Relevant Microsoft certifications an advantage.