Technology - Business Analyst (12mth Fixed Term Contract) – New role

• Our firm is going through an exciting new era. Be part of the change journey. 
• This is an additional BA role to our Technology team, leading on transformational projects
• As the conduit between business and technology delivery teams, your point of difference will be your ability to communicate clearly to both, and an enjoyment in being able to then support the broader Technology team in delivering fit for purpose technology solutions

Who are we?

We have deep roots in Australia spanning almost 200 years and acknowledge Aboriginal and Torres Strait Islander peoples as the traditional owners and custodians of these lands and waters.

We help our clients manage their risk and enable their growth. Our full-service offering combines un-matched top tier local capability complemented with an international platform. 

Role Detail

Joining the Technology Projects team, part of the wider Technology team of approximately 100 nationally,  you will collaborate with stakeholders to understand their needs, translate them into clear and actionable requirements, capture ‘as is’ and model ‘to be’ business processes and workflows, identifying opportunities for process improvements and to ensure solutions meet project outcomes and deliver business value.

Reporting to the Head of Technology Projects, with flexibility to be Melbourne or Sydney CBD based, key responsibilities include:

• Working with partners and staff to capture end to end business requirements for systems and processes in line with the Project Management framework. Requirements will include ‘as-is’ and ‘to-be’ process diagrams.
• Identifying issues, risks and benefits of existing and proposed solutions and identifying opportunities
• for process improvements.
• Capturing current state metrics (resourcing, time and volume) and highlighting pain points and
• optimisation opportunities.
• Assisting with the development of project concept documentation and business case documentation,
• Making use of the insight and knowledge gained through your BA engagement.
• Working alongside those responsible for implementing projects to ensure that the project outcomes are consistent with the business requirements and expectations.
• Maintaining the documented business requirements for solutions throughout the design and development process, handing over to the business owner once the solution is in production.
• Working with systems to drive efficiency and use process reengineering to improve and upgrade systems.

About You

You are a pragmatic problem-solver with a keen eye for detail, and the ability to align technical solutions with the needs of the business to drive efficiencies and improved business performance. As a clear communicator with an ability to translate the non-technical into technical, and vice versa, you will liaise with various stakeholders, across various levels, needing a maturity that comes with confidence from experience. Your ability to build trust through seeking to understand and then executing on delivery, you will also bring:

• Solid BA or technical analyst experience in legal and/or professional services
• Previous experience working on data related initiatives and programs, to hit the ground running and lead the analysis and discovery stages of data projects in the pipeline (projects not limited to data)
• Process mapping tool experience (eg flowcharting software or Unified Modelling Language)
• Advanced Microsoft Office skills, i.e Word, Excel, Visio and PowerPoint
• Excellent written and verbal communication skills
• Ability to engage and build professional relationships with people at all levels of the organisation
• Ability to work on multiple projects with competing priorities effectively

Next Steps

Please click ‘Apply Now’ to apply online with your cover letter summarising why you’re applying and your resume to support your experience.

Applications close COB Thursday 29th January 2026.

If you have any questions or need any further information, please don’t hesitate to reach out to Bridget on 02) 9296 3563.

Why KWM? Recent accolades - 2025:

• 2025 winner of ‘Australia Firm of the Year’ - International Financial Law Review (IFLR)
• 2025 winner of GOLD at the Australian Workplace Equality Index awards;
• Winner at the 2025 Financial Times Innovative Lawyers Awards Asia-Pacific;
• International Legal Technology Association (ILTA) recognised our Chief Innovation Officer as one of the most influential women in legal technology for 2025 
• KWM was recognised as a top 20 firm (#12), at the Financial Times 2025 Global Summit celebrating 20 years of its Innovative Lawyers program

Why work with us?  

We promote a collaborative culture where people feel respected, valued and supported both personally and professionally, and where diversity and inclusion also play an important role in enhancing our knowledge, driving innovative solutions for our clients and creating positive social impact.  

We live by our Principles, and strive for mastery in all that we do.  We take pride in the high quality work we deliver. Working with colleagues and clients who are leaders in their fields, means the ability to explore new paths to progress with continual learning and development, career and leadership opportunities. 

As part of the KWM community you’ll have access to a suite of wellbeing initiatives, benefits, policies and processes, to enable you to achieve your career goals.

At KWM, we’ll provide you with the platform to Learn, Master, Lead.