Job Description:
Role Summary/Purpose:
Synchrony is looking for a talented and passionate Technology Analyst to join our team, focused on planning and organizing tasks and activities, as well as carrying out important operational duties.
You’re the one we’re looking for if you:
Have a high level of attention to detail, and excellent organizational skills
Are comfortable engaging with a variety of diverse stakeholders and audiences
Can prove yourself quickly and decisively
Are familiar with the Agile framework for software development
Are able to wear many hats, effectively prioritizing and delivering against the tasks that come your way
Our Way of Working
We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.
*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
Essential Responsibilities:
Support planning and coordination of programs such as Digital Collections, Innovation Station and other Technology initiatives
Participate in and support Agile ceremonies and processes
Facilitate implementation of policies and practices
Maintain budget and track financial forecasting
Help build positive relations within the team and external parties
Schedule and organize meetings/events and maintain agenda
Conduct research; create reports or proposals
Actively participate in Retrospective sessions at close of each iteration and increment. Follow through on action items
Perform other duties and/or special projects as assigned
Set expectations & coordinate activities with internal and external stakeholders
Qualifications/Requirements:
Bachelor's degree, or in lieu of a Bachelor's degree, two years of experience in Technology
Tech savvy; solid understanding of the software development lifecycle
Familiarity with commonly used development toolsets (JIRA, Confluence) and framework (Agile)
Ability and flexibility to travel for business as required
Desired Characteristics:
Superior organization skills and adept at multi-tasking
An analytical approach to problem solving and trouble shooting
Excellent written and verbal interpersonal and communication skills
Demonstrated ability to work with cross-functional teams, software developers in particular, and specific experience practicing Agile methodology
Participated in management of projects
Experience with JIRA, Confluence and Sharepoint; fluency in MS Office
A “can do” and flexible attitude with an ability to hit the ground running and learn on your feet
High level of initiative and can work well in a team environment
Grade/Level: 08
The salary range for this position is 56,000.00 - 104,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Information Technology