Technical Writer Intern

Trust Automation

Trust Automation has 30 years of experience in custom motors, linear drives, digital drives, and systems which meet the unique needs of its customers. Its product line includes motors, linear drives, digital drives, custom assemblies, and products to fit unique applications and ground-up system design and manufacturing solutions. We design, build and support control and power management systems for the most demanding defense, semiconductor, industrial automation, and medical applications.

Trust Automation is an equal opportunity employer and committed to attracting, hiring, developing, and retaining a skilled, productive, and diverse workforce, personnel with competencies and experience related to the regional and State population. Every employee has an “at-will” relationship with Trust Automation. This means that employment with Trust Automation is at the mutual consent of the employer and the employee and is subject to termination by either party at will, with or without cause or advance notice.

Job Summary

The Technical Writer Intern is responsible for creating, updating, and maintaining clear, concise, and accurate technical documentation for various audiences, including internal teams, customers, and stakeholders. This role involves translating complex information into user-friendly documents and supporting the company’s documentation system.

Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

Document Management:

• Write, edit, review, and maintain technical documents such as user manuals, work instructions, installation guides, system specifications, and how-to articles.
• Develop clear and concise content that effectively communicates technical information to a non-technical audience.
• Submit documents for review and approval via designated workflows.
• Capture photos, and create diagrams, charts, and other visual aids to enhance understanding.

Configuration Management & Change Control

• Assist the Document Control and Configuration Management Specialists to ensure controlled documents are created, reviewed, approved, and implemented in a timely manner.
• Create redlines and update documents to support change management documentation.

Quality Assurance:

• Conduct thorough reviews and edits of documentation to ensure clarity, consistency, and accuracy.
• Validate documentation to ensure instructions are correct, complete and appropriate for the end-user.
• Solicit feedback from users and stakeholders to continuously improve documentation quality.

Collaboration and Communication:

• Work closely with engineering, manufacturing engineering, program management, and customer support teams to gather information and understand product and documentation requirements.
• Participate in product development meetings to stay updated on new features and changes.
• Collaborate with subject matter experts to ensure the accuracy and completeness of technical content.
• Collect and analyze feedback from training sessions, audits, and other inputs to identify areas for document improvement.

Position Requirements

• In the process of obtaining a BS degree in Engineering, Industrial Technology, or similar degree and discipline)
• Experience with technical writing and creating or reviewing technical documentation.
• Excellent writing, editing, and proofreading skills.
• Familiarity with mechanical or electromechanical systems, assemblies, or manufacturing processes.
• Proficiency in documentation tools such as Microsoft Office, PDF editors, and other document control software.
• Excellent communication and interpersonal skills.
• May participate in the identity verification process to access secure client or government portals by authorizing certified supplier or customer management platforms to obtain information from your personal credit profile or other information, solely to verify your identity.
• This position may be asked to drive for company purposes during the course of employment. If asked and agreed upon, employees must possess a valid California Driver’s License and clean driving record.

Physical Requirements

• Hearing and speaking to exchange information in person, on the telephone or virtually.
• Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator or assemble/manufacture intricate items.
• Seeing to read a variety of materials.
• Sitting or standing for extended periods of time
• Physical agility to lift 20 pounds to shoulder height.
• Physical agility to lift, carry, push, or pull objects.

Pay/Salary Information
Pay scale for this position - $18 hourly