Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Team Leadership & Development:
Lead and inspire a team of engineers, fostering a culture of accountability, collaboration, and continuous improvement. Ensure clear objectives, effective workload distribution, and professional growth for all team members.
Client Engagement & Relationship Management:
Act as the primary point of contact for NSPA, maintaining strong relationships and ensuring alignment with NATO requirements, security standards, and operational priorities.
Project Delivery:
Participate in engineering projects and operations in collaboration with Project Managers, Client and Engineering Team, ensuring timely delivery, adherence to SLAs, and compliance with NATO protocols.
Technical Oversight:
Provide guidance on engineering best practices across domains such as Network, Security, Data Centre, and Collaboration. Ensure solutions meet stringent security and interoperability standards.
Service Desk:
Manage escalations and complex technical issues with professionalism and efficiency, coordinating with the Service Desk Team Leader and client representatives to minimize impact and restore service quickly.
Continuous Improvement & Innovation:
Identify opportunities for process optimization, automation, and standardization.
Compliance & Governance:
Ensure all activities comply with NATO security policies, contractual obligations, and organizational governance frameworks.
Qualifications and Experience:
• Experience: With a minimum of 8 years of operational experience in service delivery roles, you bring a wealth of expertise to the table.
• Leadership: Strong leadership skills and a proven track record of successfully leading teams to achieve business objectives are paramount.
• Technical Proficiency: Advanced knowledge in domain such as Network (Cisco technologies such as CCNP Enterprise, Cisco Campus & DC, Cisco Security), Security firewalling and WAF is highly desirable.
• Communication: Excellent communication and collaboration abilities, with a focus on client-centricity and service quality, are fundamental to this role.
• NATO or EU Clearance is required.
• ITIL Certification is an asset
If you’re ready to take on this challenging yet rewarding opportunity and be at the forefront of shaping the future of managed services, apply now to join our dynamic team at NTT!
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.