Empower Your Career as a Technical Support Intern
Are you ready to bridge the gap between digital innovation and real-world impact by shaping products that transform how the world works? Join our Business Systems team as a Technical Support Intern, where you will gain hands-on experience driving customer-centric solutions and managing critical support infrastructure in a collaborative, global environment. This is your chance to solve complex technical challenges while building a foundation for a career in product leadership.
About Us:
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.
What Makes This Role Great:
In this role, you will have the unique opportunity to manage the heartbeat of our technical operations, acting as a bridge between user issues and system refinements. You will directly impact the customer experience by troubleshooting complex system synchronizations and technical workflows while contributing to the future of our platforms through AI agent training and data management projects.
Key Exciting Responsibilities:
Drive customer-centric solutions by managing and resolving high-impact technical support tickets within professional workflow management environments.
Facilitate critical database changes and system synchronizations to ensure seamless service delivery for global clients.
Collaborate directly with cross-functional teams to translate user feedback and system failures into tangible product improvements.
Contribute to cutting-edge internal initiatives, including the training of AI agents and the development of internal data management platforms.
Act as a technical liaison between developers and end-users to ensure solution proposals align with real-world requirements.
Essential Skills & Experience:
Currently pursuing a degree in Computer Science, Engineering, Information Technology, or a related field.
Foundational proficiency in JavaScript and C# with an interest in technical problem-solving.
Exceptional communication skills with the ability to actively collaborate and coordinate across multiple global teams.
Strong analytical mindset with the ability to navigate database structures and complex technical workflows.
Proven ability to manage tasks efficiently using industry-standard ticketing and project management platforms.
Bonus Points For
Previous experience in a technical support or product-oriented project environment.
Familiarity with data analysis techniques and a desire to work with AI/Machine Learning training sets.
Logistics:
Schedule: Part-time (20-hours per week)
Location: Mexicali, Mexico (On-site)
Travel Requirement: 0%
Why You'll Love Working With Us
At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Join a Values-Driven Team: Belong, Grow, Innovate.
At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.
If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.