Technical Support Engineer Intern

The internship will take place over the summer of 2026 (July 1 to September 30) and will require a full-time (40 hours per week) commitment with an in-office presence. Our office is located in Brain Park on Fabryczna Street in Kraków.

The Basics:

As a Tanium Technical Support Engineer Intern, you will support Tanium’s world-class customer organization, which is responsible for the satisfaction and retention of our broad range of customers and partners. This includes resolving technical issues and answering technical questions in a timely manner.
TSE interns experience this foundational role through dedicated training, 1:1 mentorship, team triage efforts, and shadowing opportunities.

What you’ll do:

• Work with your dedicated mentor (a seasoned Technical Support Engineer) on real-world customer problems across security, operations, asset management, and risk management.
• Contribute to triaging technical issues, engaging with customers, and conducting root cause analysis on live production implementations of Tanium.
• Support efforts across:

  • Security: Forensics, Cyber Threat Intelligence, Incident Response
  • Operations: Compliance, Vulnerability Scanning, Patching, Integrity Monitoring
  • General automation
• Assist customers with Tanium platform and module adoption, as well as upgrades.
• Partner with other TSEs to support their assigned cases.
• Shape, execute, and deliver special projects with fellow interns that directly impact Tanium customers.
• Develop a deep understanding of how Tanium’s technology works, including how to support, operate, and integrate it.
• Learn how to document best practices as well as track activity, document root causes, and produce accurate reports.
• Rigorously test our product in a home lab environment.

We’re looking for someone who is:

• Authorized to work in Poland now and in the future
• Available to work full-time from July 1, 2026, to September 30, 2026
• Interested in continuing employment with Tanium after the internship
• Currently enrolled in a Bachelor’s or Master’s degree program, preferably in Computer Science, Information Systems, Software Engineering, Computational Mathematics, or a related field
• Open-minded, curious, and eager to learn
• Passionate about troubleshooting, tinkering, and fixing things
• Passionate about creating an exceptional customer experience (previous customer-facing experience is a plus)
• Able to work independently with good judgement and attention to detail
• Fluent in English, both written and spoken

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

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