About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, airSlate WorkFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
We are looking for a Technical Support Engineer to join our DevOps team. In this role, you will work closely with DevOps engineers and help ensure the stability, reliability, and performance of our infrastructure.
Technical Support Engineers operate within the same technology stack as our DevOps team while focusing on infrastructure monitoring, incident response, and initial problem diagnosis. This role is a great opportunity for someone who wants to deepen their expertise in modern infrastructure technologies and grow toward DevOps engineering.
You will play an important role in maintaining system reliability by responding to alerts, troubleshooting issues, and continuously improving monitoring and operational processes.