Job Description
Technical Solutions Lead
Derby/ Hybrid
Full time
Why join Rolls-Royce?
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
Position Summary
We are seeking a highly capable and driven Technical Solutions Lead to join the Client Services team. This role is ideal for a hands on technical specialist with a good architectural mindset and the ability to translate business needs into well designed, robust technical solutions.
You will be responsible for delivering, supporting and enhancing a range of workplace technologies including Microsoft 365, cloud based services, mobility platforms, meeting room technologies, digital signage solutions, and associated support activities. The environment is high pressure with competing demands, requiring strong collaboration, communication, and problem solving skills.
What you will be doing:
- Develop functional requirements through client interactions and create functional and non-functional requirements specifications.
- Document and agree Use Cases along with any testing needs.
- Work closely with Architects for technical solutions and architecture design needs.
- Troubleshoots and debugs solution components.
- Develops a detailed appreciation of an industry / Solution family and its business requirements.
- Coordinate the flow and priority of technical deliverables within the solution family.
Modern Workplace & Cloud Technologies
- Deliver, support, and improve Microsoft 365 services including Teams, SharePoint, Exchange Online, and related collaboration and security features.
- Participate in architectural discussions to shape technical direction, ensuring solutions are resilient, scalable, and aligned to business needs.
- Support identity‑related integrations, access management and compliance configurations (Intune MDM, conditional access, governance).
- Engage effectively with business stakeholders to translate requirements into practical solutions.
Meeting Rooms & AV Technology
- Deploy, support and maintain meeting‑room systems including Teams Meeting Rooms and equipment from Poly, Logitech, Cisco, Neat, and Microsoft‑certified devices.
- Troubleshoot AV incidents quickly and efficiently to minimise disruption in critical meeting environments.
- Support lifecycle management for room technology, including upgrades and new solution rollouts.
Mobility & Device Management
- Configure and support mobile device management platforms such as Intune MDM, Blackberry UEM and other enterprise MDM tools.
- Implement and maintain mobility policies, device compliance and secure access configurations.
- Provide expert support across mobile hardware and OS platforms.
Digital Signage
- Support digital signage solutions such as Appspace, including player configuration, content publishing and governance.
- Assist business teams in deploying and maintaining dynamic content across signage endpoints.
General Technical Support
- Act as an escalation point for workplace‑technology support tickets, covering M365, AV, mobility, signage, and related platforms.
- Work collaboratively with colleagues to resolve issues, improve processes, and increase system reliability.
- Participate in root‑cause analysis, continuous improvement, and documentation activities.
Preferred Requirements:
- Strong hands-on experience with Microsoft 365 technologies and cloud-based collaboration services.
- Good understanding of modern workplace architecture principles.
- Experience with Teams Meeting Rooms and multi-vendor AV ecosystems.
- Practical experience with enterprise mobility management tools including Intune and Blackberry.
- Familiarity with digital signage platforms (Appspace or similar).
- Excellent stakeholder communication and ability to explain technical concepts clearly.
- A proactive, flexible, team-oriented mindset with strong ownership and personal drive.
Regional Benefits:
- Work in a safety-first environment were doing the right thing and keeping it simple are core principles.
- Join a culture that values making a real difference through your work.
- Develop your career as a mid-career professional blending technical expertise with strong personal qualities.
- Thrive in a role that encourages integrity, accountability, resilience, and curiosity.
- Collaborate and build relationships in a team-focused environment while also working independently.
- Take initiative, lead, and make smart decisions with confidence and support.
- Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Grade: Level C
Closing Date: 30.04.2026
For further information, please contact: aaron.thoresendavidson@rolls-royce.com
Job Category
Information Technology
Posting Date
21 Apr 2026; 00:04
Posting End Date
30 Apr 2026