Technical Service & Development Scientist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

About this role
 

Dow has an exciting opportunity for a Technical Service & Development (TS&D) Scientist located in Freeport, TX.

This role applies in-depth conceptual and practical knowledge in rubber materials, formulation and processing to support customer needs by leading the development of new applications and by providing technical knowledge on the use, handling and management of Dow products. In this role, you will require in-depth conceptual and working knowledge of rubber formulation and processing in different applications. You will need to understand your discipline's best practices and how they relate to others. You may need to lead small projects with manageable risks and resource requirements as well as serve as a resource for less experienced colleagues. You should also be able to explain difficult or sensitive information and work to build consensus with others.

It is your responsibility to analyze and resolve complex problems, examine information from multiple sources, and use judgement to evaluate established and new solutions. Your performance impacts a range of customer, operational, project, or service activities within your own team and other related teams and requires that you work within established guidelines and policies.

Responsibilities – Duties, projects, tasks, and activities you would be responsible for in this role

• Uses broad market, customer, and application knowledge and in-depth understanding of competitive technologies to solve complex technical issues
• Convinces others about differentiated technical solutions and articulates synergies between technologies to maximize value effectively- understands how business value is created for Dow and the customer
• Applies and uses project methodologies in a manner that is considered exemplary
• Participates in the development and implementation of IC strategy for a business or platform, and fully participates in the development of technology maps for projects and leads area of IP development
• Coaches others in identifying opportunities and how to understand and articulate value of Dow technologies in different applications
• Delivers presentations or reports that distill complex ideas into clear results and proposals; communicates appropriately to influence internal and external audiences
• Serves as principal author on papers and presentations and presents at industry conferences
• Manages the technical project pipeline for a business within a geography, and translates competitive knowledge to useful insights for internal stakeholders, and works closely with marketing to proactively lead effort to identifying new high-value opportunity spaces with internal and external stakeholders
• Provides effective TS&D to numerous strategic accounts for the business, responds to technical questions of customers and other Dow/market-facing businesses, and manages tech services for Tier II customer accounts
• Monitors the competition and market trends relative to Dow intellectual capital positions and integrates the information into group activities and projects

Qualifications

• A minimum of a bachelor’s degree or relevant military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant. Degree in Chemistry, Engineering, or science related field required.
• Minimum 6 years of relevant experience with rubber formulation and processing required. Application knowledge in Transportation/Infrastructure is preferred.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States.  No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications

• Proven track record of Creativity, Innovation, and Project Management 

• Experience in working with the North America Magnificent 7 in Tech as well as relevant parties in the value chain

• Problem Solving Skills and Mechanical Aptitude a plus 

• Experience in providing technical support to customers 

• Excellent written and oral communication skills 

• Previous experience working on a project team 

• Cross-functional and/or cross-geography experience 

Note: This position requires approximately 25-30% of travel.

Your Skills

• Presentations: The ability to effectively communicate ideas, findings, and proposals to an audience using structured formats such as slides, visuals, and verbal delivery. This includes tailoring the message to different audiences, whether internal stakeholders or external clients.

• Operational Efficiency: The capability to optimize processes, resources, and workflows to achieve maximum productivity with minimal wasted effort or expense. It involves streamlining operations to deliver better outcomes faster and more cost-effectively.

• Professional Networking: The practice of building and maintaining relationships with colleagues, industry peers, and other professionals to exchange information, support career development, and uncover new opportunities or collaborations.

• Active Listening: The skill of fully concentrating, understanding, responding, and remembering what is being said in conversations. It’s essential for understanding customer needs, collaborating with teams, and responding thoughtfully.

• Change Management: The ability to guide, manage, and support individuals, teams, and organizations through transitions or transformations. This includes adapting to new technologies, processes, or strategies while minimizing resistance and maximizing engagement.

• Innovation: Demonstrated ability to generate and apply novel ideas that improve processes, products, or services—assessed through real-world examples rather than credentials

Note: relocation assistance is not provided with this role.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.