Technical Project Manager (Connectivity)

Discover your future at Citi

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Job Overview

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

This is a hands-on, technically-oriented role sitting at the intersection of infrastructure, integration engineering, and client engagement — ideal for someone who has built real-world experience and is ready to deepen their expertise in financial services connectivity.

You will be embedded in a team that owns the end-to-end connectivity lifecycle for Citi's Prime Brokerage and FDC clients — from initial setup and testing through to ongoing support and enhancement. You'll work directly with clients' technical counterparts to design, configure, and troubleshoot integration solutions, while collaborating internally with technology leads and business stakeholders.

Responsibilities:

Connectivity & Integration

• Lead end-to-end SFTP connectivity setup — configuration, credential management, file format validation, and testing — with a solid theoretical understanding of the protocol
• Understanding of cipher key management lifecycle, specifically with SSH Protocols and PGP Encryption/Decryption
• Read and interpret network diagrams and integration workflows, communicating them clearly to both technical and non-technical audiences
• Develop working awareness of other protocols in the ecosystem (e.g., SWIFT, FIX) to support cross-team collaboration and informed client conversations

Technical Troubleshooting

• Use Unix/Shell scripting to investigate file transfer issues, inspect logs, and validate connectivity setups — comfortable at the command line, not expected to build from scratch
• Leverage SQL to explore data configurations, trace integration records, and support root-cause analysis (basic proficiency is sufficient)
• Utilise AI tooling to supplement technical gaps and accelerate problem-solving where appropriate
• Identify, document, and escalate issues, risks, and dependencies with structured clarity

Client & Stakeholder Engagement

• Serve as the primary technical point of contact for external clients, managing their connectivity needs directly with their engineering teams
• Provide clear, timely status updates to internal technology leads and business stakeholders
• Translate technical concepts for non-technical audiences without losing accuracy
• Coordinate application rollouts and client-facing testing cycles, ensuring smooth delivery

Project Coordination & Documentation

• Track and manage integration requests using JIRA, maintaining up-to-date documentation in Confluence and SharePoint
• Contribute to team runbooks, integration guides, and the shared knowledge base
• Project planning, execution and management for Connectivity migrations
• Manage multiple concurrent requests in a fast-paced environment without losing detail

Qualifications:

• Experience in a technical role — integration support, IT operations, systems analysis, or technical project coordination
• Hands-on familiarity with SFTP and comfortable working in a Unix/Shell environment
• Experience using JIRA, Confluence, and/or SharePoint for task tracking and documentation
• Strong written and verbal communication skills, with the ability to engage confidently with external clients' technical teams
• Organized and methodical, with a track record of managing competing priorities independently

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

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Primary Location Full Time Salary Range:

€57,330.00 - €80,270.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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