Technical Presales Specialist (HPE Aruba)

Join our team to connect the world with the power of technology!

TD SYNNEX is one of the largest global distributors of technology products, services, and solutions. Its advanced logistics capabilities and value-added services enable 115,000 resellers to efficiently and cost-effectively support the diverse technology needs of end users in over 100 countries. TD SYNNEX generated $57.5 billion in net sales for the fiscal year ending November 30, 2023. It ranks number 71 on the Fortune 500® and is one of Fortune's "Most Admired Companies in the World."

Companies like Microsoft, HP, Apple, Cisco, Samsung, and hundreds of others rely on TD SYNNEX to bring many of their products to market. Without a distribution function, backed by a wide range of technical services and commercial support, many products you use would never reach the market, and it's likely that the hardware and software in your home or office have passed through our warehouses before reaching the market.

Role Purpose:
Entry-level technical role within the HPE team, focused on supporting the design of security solutions and developing expertise in technologies from Aruba. This person will work closely with the sales team and partners on less complex projects, while building technical knowledge and certifications in networking.

Key Responsibilities:

• Support the sales team in designing and configuring networking solutions (e.g., creating a Bill of Materials) that meet customer requirements

• Collaborate with the Business Solution Centre (BSC) to support network-related sales activities and increase partner engagement

• Occasionally deliver post-sales implementation support and trainings for HPE Aruba

• Use internal and vendor tools to generate accurate Bills of Materials in a timely manner

• Communicate HPE Aruba product and solution information clearly to internal and external audiences

• Respond to technical inquiries from colleagues, vendors, and partners regarding HPE Aruba offerings

• Build and maintain technical contact with HPE

• Work toward certifications and develop technical expertise in Aruba Solutions

• Respond to support issues and follow up on internal technical requests

• Take ownership of assigned Request Manager queues

Preferred Knowledge and Skills:

• Familiarity with networking solutions such as HPE Aruba, Cisco and others

• Strong verbal and written communication skills – Portuguese and English are mandatory, Spanish is a plus.

• Detail-oriented, with good organizational and priority management skills

• General knowledge of the IT industry (channel, vendors, competition, and end customers) is a plus but not required

• Previous exposure to networking technologies or certifications is a plus, but not mandatory

#LI-SS5

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!