About Us
Highland Electric Fleets’ mission is to make electric fleets accessible and affordable for all, enabling communities to realize the benefits of cleaner, quieter and healthier fleets. Highland is North America’s leading provider of Electrification-as-a-Service (EaaS). Founded in 2019, Highland partners with school districts, municipalities, and fleet operators to make the transition to electric fleets simple and affordable.
Highland proudly serves as the Official Electric School Bus Provider of the LA28 Olympic and Paralympic Games and Team USA. From pioneering vehicle-to-grid technology to managing some of the nation’s largest electric school bus fleets, Highland delivers reliable, cost-effective solutions that support local communities and drive the future of transportation.
Summary:
The Technical Operations Specialist plays a key role in maintaining the performance and reliability of
Highland Electric Fleets’ electric school bus fleet. This position requires strong technical expertise
and a proactive approach to fleet monitoring and remote diagnostics. The specialist conducts initial
assessments of system alerts and customer-submitted support tickets to identify issues, determine
root causes, and recommend appropriate solutions. Based on the findings, the specialist advises on
the best course of action, which may include customer-performed repairs, Highland-performed
maintenance, or escalations to dealers or vendors for resolution.