Why TrueAccord?
TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.
With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
About This Role
We are looking for a
Technical Operations Manager to serve as the operational heartbeat of our team. This is a "player-coach" style role where you will balance high-level process architecture with hands-on execution. You will be responsible for taking our existing workflows and moving them into a high-functioning Jira environment, ensuring team accountability, and identifying opportunities to automate manual tasks. We need a seasoned professional who is equally comfortable troubleshooting a daily technical validation as they are providing a strategic status update to a client.