Technical Manager

The Technical Manager position will require you to have spent time in UKAS accredited lab that has a commercial focus, you will have honed your critical-thinking and problem-solving skills. You will be able to identify areas for improvement in processes and pose actions with attention to detail that is second to none. Deadlines are your driving force but you always have a keen eye on meeting standards.

Responsibilities of the Technical Manager:

• Communicate with other departments

• Be a role model and set an example to all staff

• Facilitate and manage method development activities in conjunction with the Quality Team

• Champion Health & Safety throughout the laboratory and actively promote good Health & Safety practice

• Carry out risk assessments within the laboratory and ensure staff comply with their requirements

• Identify opportunities for improvement in Health & Safety

• Ensure the requirements of the Quality Manual and UKAS Accreditation Standards are met on a day-to-day basis

• Control and monitor the quality policy within the laboratory

• Attend Quality meetings to report on quality matters within the laboratory

• Identify opportunities for improvement in analysis

• Liaise with the Quality Manager on all aspects of UKAS accreditation and to facilitate EtS applications

• Plan, undertake and/or supervise and produce reports for validation activities

• Devise with the Quality Team a regulatory strategy for expanding the laboratories scope of accreditation

• Undertake Method audits

• Carry out technical review of methods and procedures

• Facilitate NWR investigations and root cause analysis

• Provide technical support for the Reporting Team with complaints / query investigations

• Inventory all items of equipment & label accordingly

• Plan internal and external equipment calibrations

• Ensure daily checks by staff within laboratory section are carried out

• Maintain equipment & calibration records

• Carry out equipment trouble shooting and maintenance

• Ensure internal AQC is adequate

• Maintain and review internal AQC charts including significance testing and lead investigations for significant changes in bias/precisions

• Liaise with the Quality Manager for PT participation to reflect the type and scope of work undertaken

• Co-ordinate PT analysis within the laboratory in conjunction with the Quality Team to ensure that analysis is carried out in a timely fashion

• Liaise with the Quality Team in reviewing PT performance, provide feedback to analysts and facilitate PT failure investigations

• Develop and produce training plans for laboratory staff

• Co-ordinate and carry out staff training and ensure training records are maintained within laboratory section

• Carry out ongoing competence reviews

Requirements of a Technical Manager:

• Ability to work independently using good judgement, and as a team player

• Resourceful, reliable and self-motivated

• Strong work ethic

• Excellent communication skills including verbal and listening

• Focused attention to detail

• Adept at time management and able to work with deadlines

• Flexible, accommodating and positive approach