Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
The P&T Operations team is the trusted, strategic guide that builds simple and robust frameworks to translate P&T strategy into execution.About the Role
You will own the learning ecosystem for the Product & Technology organization, focusing on both the content and the strategy behind it. As a Technical Learning Developer, your job is to figure out what people need to learn, how they should learn it, and whether it actually worked. You will leverage AI tools, an LMS (Workday Learning), internal documentation, and other tools to create high-impact, just-in-time learning journeys that reduce time-to-productivity for Engineers, Product Managers, and other P&T Workmates.
This is a strategic role, not just a “build courses when asked” function. You will partner directly with senior stakeholders to identify capability gaps before they become performance problems and proactively propose learning or non-training solutions, knowing the difference between the two.
Key Responsibilities
Instructional Design & Learning Quality
Apply established instructional design methodology (e.g., ADDIE, SAM, Agile) to structure end-to-end learning journeys, ensuring technical accuracy and alignment with real performance goals.
Make smart modality decisions by determining the most effective formats (e.g., interactive labs, short video, documentation, blended learning) for various technical topics to maximize learner retention and application.
Build and maintain a quality assurance process for all learning content to guarantee pedagogical rigor, clarity, and consistency across the entire learning ecosystem.
Use LLMs and AI-powered tools as a production partner to rapidly convert technical documentation, SME demos, and raw content into structured micro-learning modules. The AI drafts, but you shape, validate, and ensure it actually teaches something.
Technical Stakeholder Partnership
Conduct proactive capability gap analysis by looking at the product roadmap and technology migration plan to propose learning interventions before a gap becomes a crisis.
Be the learning consultant for Subject Matter Experts (SMEs), efficiently extracting their expertise and taking the content production burden off their plate so they can share their knowledge without heavy lifting.
Push back diplomatically when a training request is actually a process problem, communication gap, or tooling issue, recognizing that training isn’t always the answer.
Ecosystem & Reporting
Own the technical configuration and administration of the LMS (e.g., Workday Learning), including program setup, seamless integration with external content providers, and automated completion tracking.
Use data to iterate and improve content, monitoring learner engagement, drop-off rates, completion rates, and sentiment.
Connect learning outcomes to business outcomes like time-to-productivity for new hires, reduction in support tickets, and speed of adoption for new tools, to tell a credible story about impact at the program level.
About You
Basic Qualifications:
4 years+ experience in a similar role developing Technical Learning Programs.
Technical Fluency: You understand the Software Development Lifecycle and how software gets built, can read an API doc, and can hold a credible conversation with a Senior Architect without needing a translator.
AI Tooling Proficiency: Proven experience using AI in your L&D work—for content drafting, storyboarding, assessment design, or technical writing—articulating where AI saves time and where it creates new problems.
Instructional Design Depth: Ability to design a learning experience from needs analysis through evaluation, building things that actually change behavior.
Asynchronous Excellence: Exceptional written communication skills, with comfort providing video updates and detailed project handovers to bridge time gaps.
Stakeholder Partnership Instincts: Knowing how to earn trust with technical leaders, manage SME relationships efficiently, and push back when the request doesn’t match the problem.
Other Qualifications:
Experience managing external content integrations and learning journey configuration in an enterprise LMS platform (e.g., Workday Learning).
Background in technical onboarding or developer enablement.
Familiarity with learning data and analytics beyond completion rates, having built or influenced dashboards that connect learning activity to performance outcomes.
Experience working across time zones or in a globally distributed team.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.
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