Technical Lead – Vantage & RPS

Job Description:

We are looking for a Tech Lead to drive Managed Services delivery for Vantage and RPS insurance administration platforms. This role is ideal for a senior technologist who enjoys combining hands‑on technical depth, team leadership, and client‑facing ownership in a mission‑critical Life & Annuity environment.

You will play a key role in ensuring platform stability, operational excellence, and continuous improvement across large‑scale insurance systems.

What You’ll Do

• Lead end‑to‑end Managed Services delivery for Vantage and RPS platforms
• Own service reliability, SLAs, incidents, problems, and changes
• Act as the technical escalation point for complex production issues
• Provide technical leadership across batch, online transactions, APIs, and interfaces
• Mentor and guide onshore and offshore engineering teams
• Partner closely with clients and stakeholders to ensure transparent communication and trust
• Drive automation, standardization, and operational efficiency improvements
• Support releases, upgrades, and production stabilization activities

What You Bring

• 10–15+ years of experience working with Vantage and/or RPS platforms
• Strong expertise in Mainframe technologies: COBOL, JCL, DB2, VSAM, CICS, schedulers
• Solid understanding of Life & Annuity insurance domain and policy lifecycle
• Proven experience in Managed Services / AMS / Run & Maintain engagements
• Strong problem‑solving skills and experience handling high‑severity incidents
• Excellent communication and stakeholder management skills
• Experience working in distributed, onshore‑offshore delivery models

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