Traackr

Technical Lead - DevEx + Cloud Infrastructure (REMOTE)

Mexico / LATAM Full Time
Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of their marketing and advertising programs. We are a remote-first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London. We operate on a culture of mutual respect, with core value pillars including:

Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity. 
Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome.
Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds. 
Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments. 
Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success. 

This position is 100% remote, with the understanding that occasional in-person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager.

As a Technical Lead for our Developer Experience (DevEx) and Cloud Infrastructure teams, you will improve engineering productivity, quality, delivery safety, and production reliability across Traackr. 
 
On the developer experience side, you will identify where the development lifecycle is slow, confusing, or tedious, make targeted improvements, and measure how successful those changes are. On the cloud infrastructure side, you’ll keep our infrastructure secure, reliable, observable, and scalable.
 
Core work spans internal services and CLI tools, CI/CD and release engineering, standardized developer environments and tooling, AI-enabled automation, cloud infrastructure management, and production reliability. Our customers are Traackr engineers across the organization; success is measured by adoption, reduced friction, safer and faster delivery, and high service availability.
You'll work closely with product, leadership, and other non-technical stakeholders. You should be able to explain technical decisions and tradeoffs clearly, and communicate effectively in written and spoken English.
 
This position is 100% remote. Collaboration hours align primarily with the Eastern Time Zone and may require occasional in-person attendance for training, meetings, or team gatherings.