Technical Director– Quality Improvement (Global Health Security)

Job Summary:

Position Title: Technical Director– Quality Improvement (Global Health Security)Project: EpiC Project: Global Health Security (GHS) – Mozambique
Location: Maputo (Central Level), with frequent travel to focus provinces
Reports to: Global Health Security Director, Management
Works closely with: MOH (DNSP, DPS), INS, Ministry of Agriculture and veterinary services, Provincial and District Health Authorities, Provincial project staff, and implementing partners.

Position Summary

The Technical Director (TD)– Quality Improvement (QI) is a senior-most technical position within the EpiC Global Health Security (GHS) portfolio in Mozambique. The role is responsible for designing, leading, and operationalizing the phased provincial implementation model that underpins the project’s approach to strengthening detection, preparedness, and response capacities at the sub-national level. The TD QI works across surveillance, laboratory systems, outbreak response, IPC, EMCE, and PHEOC functionality to ensure that investments translate into improved system performance at provincial and district levels.

Reporting to the GHS Director, Management, the TD provides high-level technical leadership on quality improvement, adaptive management, and performance optimization across focus provinces. The position supervises provincial-level staff and works closely with senior technical leads to ensure coordinated implementation across technical areas. While the TD engages with national MOH, NIH, and MOAEF counterparts, the primary emphasis is on strengthening subnational operational systems and institutionalizing continuous improvement practices.

Key Responsibilities

• Lead the design and implementation of the phased, province-based operational model for global health security.
• Oversee provincial implementation of surveillance, outbreak preparedness, and response activities, ensuring alignment across technical domains.
• Recruit, supervise and manage provincial technical teams (estimate 10-20 people),
• Mentor provincial staff so as to foster a culture of accountability, learning, and data-driven decision-making.
• Design and apply quality improvement and adaptive management frameworks (e.g., TQLA, PDSA cycles) to strengthen system performance.
• Build the capacity of provincial and district MOH, NIH, and MOAEF teams to routinely use data for planning, prioritization, and corrective action.
• Coordinate with Maputo-based technical experts to ensure technical activities are compliant with GOM and USG guidance.
• Networks with provincial government leadership to ensure effective
• engagement. Coordinates with other implementing organizations to ensure complementary activities.
• Support development and testing of practical tools, SOPs, dashboards, and feedback mechanisms that enable continuous performance improvement.
• Ensure lessons learned from provincial implementation are documented and translated into scalable models and guidance for national use.
• Contribute to preparedness and response during outbreaks by supporting rapid assessment, coordination, and adaptive problem-solving.
• Design and oversee subawards program for community and government sub-awards, including relationship with subs, monitoring and quality control mechanisms, including drafting subawards and partner agreements.
• Lead knowledge management within Moz time on TQLA and provincial model, including success stories, technical briefs, abstracts and articles. 
• Engage in business development as aligned with technical expertise.
• Other responsibilities as assigned by supervisor.

Supervision

The TD directly supervises a program officer and provincial-level technical staff and provides functional oversight to field-based teams implementing surveillance and preparedness activities. The role provides technical mentorship rather than line management to national-level technical leads.

Required Qualifications and Experience

• Advanced degree (Master’s or PhD) in public health, epidemiology, health systems, quality improvement, management, or a related field.
• Minimum of 12 years of progressively responsible experience in public health and systems strengthening, with at least 8 years of leadership, strong business acumen and/ or management experience.
• Prior work experience in an NGO is preferred.
• Demonstrated project management and technical skills.
• Proven ability to ensure that budgets, schedules and performance requirements are met.
• Demonstrated expertise in quality improvement, adaptive management, or performance management applied to complex systems.
• Proven experience designing and leading subnational implementation models that translate national policy into operational practice in Mozambique.
• Extensive experience working with government institutions, preferably MOH and public health institutes, in low- and middle-income countries.
• Demonstrated ability to supervise and mentor multidisciplinary teams across multiple provinces.
• Demonstrated experience preparing publications, presentations, reports, and manual/ tool development.
• Experience leading business development efforts.
• Strong analytical skills with the ability to synthesize data, identify performance gaps, and guide corrective action.
• Experience working in Mozambique or similar contexts strongly preferred.
• Excellent oral and written communication skills
• Portuguese fluency is required. English fluency is an asset.

Core Competencies

• Systems thinking and ability to integrate technical domains into coherent operational models.
• Sound judgment under uncertainty and ability to lead adaptive responses in dynamic environments.
• Advanced facilitation, coaching, and change-management skills.
• Ability to balance technical rigor with practical implementation realities.
• Clear, structured communication with senior government counterparts and technical teams.

The last day of receiving applications will be 16 March 2026.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

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