Elevate the Customer Experience as our next Technical Support Specialist (Field Systems/BCFS)
Ready to tackle complex technical challenges and ensure the success of global infrastructure projects? Trimble is looking for a diagnostic expert like you to provide high-level assistance and solve the toughest electro-mechanical and software puzzles for our field teams and customers.
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling, and data analytics, Trimble enables essential industries including construction, geospatial, and transportation. Whether it is helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains, or map the world, Trimble is at the forefront, driving productivity and progress. The Trimble Field Systems segment provides solutions to increase precision and productivity in construction tasks by empowering stakeholders to collect accurate information and manage conditions with cutting-edge technology.
What Makes This Role Great:
In this role, you will be the ultimate problem-solver for our most sophisticated technologies, directly influencing product reliability and shaping the future of digital construction by ensuring our field systems perform flawlessly in the real world.
Key Exciting Responsibilities:
Mastermind the diagnosis and repair of complex electro-mechanical equipment and networked wireless systems where primary support leaves off.
Act as a technical consultant for field engineers and technicians to troubleshoot and debug sophisticated software integrations.
Drive product evolution by identifying and reporting design and reliability trends directly to our engineering teams.
Empower our community by developing high-level documentation and knowledge-sharing resources for cutting-edge field technology.
Ensure seamless project launches by providing expert customer installation support and advanced technical training.
Essential Skills & Experience:
You have a proven track record providing high-level technical support for complex hardware, software, or networked systems.
You possess exceptional troubleshooting skills and the ability to navigate sophisticated electro-mechanical environments.
You are a natural communicator who can translate complex technical issues into clear solutions for diverse teams.
Bonus Points For:
A Bachelor's degree in a relevant technical or engineering field.
Experience working specifically with construction technology or wireless field systems.
Logistics:
Location: Westminster, CO, In Office
Travel Requirement: 10%
Why You'll Love Working With Us
At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
Collaborate with like-minded people: Our strong internal culture is a "hidden gem". You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers".
Technical Support, Customer Support Engineer, Troubleshooting, Field Systems, Electro-mechanical Repair, Software Support, Networked Systems, Construction Technology, Westminster Jobs, Technical Specialist
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
Hiring Range
$58,300.00–$80,100.00Pay Rate Type
SalaryBonus Eligible?
NoCommission Eligible?
No
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Application Deadline: Applications could be accepted until at least 30 days from the posting date.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.