Description -
Technical Communication Video Intern
Boise, Idaho
SPONSORSHIP: This opportunity is intended for conversion to a full-time role that will not offer work authorization sponsorship in the future (full-time conversion pending performance evaluation post internship and available headcount). Interested candidates must be currently eligible to work in the US AND must not require work authorization sponsorship in the future. HP, Inc. will not provide any assistance or sign documentation in support of immigration sponsorship including Curricular Practical Training (CPT) or Optional Practical Training (OPT).
Candidates who identify with a group that is historically underrepresented in the technology sector including by not limited to, African American, Latino, Native American, individuals with disabilities and Veterans are encouraged to apply.
About Us
Innovation is in HP’s DNA. From our origins in a Palo Alto garage in 1939, to our current position as one of the world’s leading technology companies, HP has grown to become a leader in technology and corporate culture, inspiring innovators, and entrepreneurs around the globe.
HP brings together a portfolio that spans printing, personal computing, software, and services to serve more than 1 billion customers in over 170 countries. We are committed to fostering a diverse and inclusive workplace that attracts exceptional talent and to supporting our employees to succeed at all levels. We dream in over 35 languages and share one mission: to engineer experiences that amaze.
The Program:
Our future success depends on the innovation and fresh ideas students bring to HP, inc. We are hiring students with a diverse set of skills and experiences to join us, across the different organizations that make us HP, inc. Our intern program is intended to enhance your overall learning experience, give you an opportunity to make an impact, have some fun, and meet great people along the way.
Join us for a 12-week paid summer internship designed to let you apply your classroom learnings to real world challenges. Our internships have a thoughtful balance of networking, executive speakers, community involvement, big meaty projects (no paper filing here!) and fun!
The Team:
Join the dynamic CS Video Team, a global group of professionals based in Tijuana, Mexico; Boise, USA; and Bangalore, India, dedicated to elevating customer service through innovative video solutions. Our team produces high-quality, multilingual support and tutorial videos for HP customers, field engineers, and channel partners, leveraging cutting-edge AI tools to deliver rapid, cost-effective content in over 26 languages. We are passionate about accessibility, diversity, and continuous improvement—ensuring our resources empower both customers and frontline support representatives. With a strong commitment to operational excellence and a proven track record of industry awards, our collaborative environment is ideal for interns eager to contribute to impactful projects, learn from experienced mentors, and help shape the future of technical communication.
Responsibilities:
HP, Inc. is seeking a college intern to join the Customer Support Video team in Boise, Idaho. This internship is for students pursuing a bachelor’s degree in technical writing, rhetoric, or communication. As an intern, you will apply your technical communication skills to develop clear video tutorial scripts for HP’s customers, call center agents, and service technicians, supporting content on the HP Support YouTube channel and website.
Key Responsibilities:
Education and Experience Required
Preferred Majors:
Preferred Knowledge and Skills (Preferred Qualifications):
We are looking for visionaries who are ready to make an impact on the way the world works. At HP, the future is yours to create. Thanks for taking the time to review our job, if you think it is a match to your knowledge and interests please apply today— we are eager to learn more about you.
HP is an equal opportunity employer: https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c08129225
The pay range for this position is $28 to $35 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for US Interns working at least 20 hours weekly, including:
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"