Why join us?
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Job Title: Technical Analyst - Xactly
Location: India
Reports to: Senior Lead, Software Engineering
Job summary:
Works with Solution Architect and Sales Compensation Administration team to understand new requirements from the business stakeholders for software solution based on the company Xactly Software platform. Develop solutions to meet the business requirements within the confines of agreed standards.
Joins application setup and development projects at ad-hoc basis. To work within the requirements of the Company's Health and safety, Quality and Environmental management systems.
This role transcends organizational and geographical boundaries as it aims at supporting and enabling the various divisions of the MillerKnoll business across the globe. The ideal candidate should understand the software development/implementation lifecycle and use agile methodology to design, develop, test, and implement solutions that deliver on end-user needs.
Qualifications:
• Xactly Incent, Connect and Analytics modules - Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements.
• Ability to configure rules, create plans, assist in test case creation & testing
• Act as an organizational subject matter expert for commissions processing and individual commission plan components as they operate in the solution
• Trace unexpected results back to their source and diagnose underlying issues. If unable to resolve directly, own coordination and resolution with appropriate resources.
• Design, develop test reports & dashboards. QA commissions changes. Document system configuration and payment administrative processes, Drive technology, business and Xactly adoption standard methodologies
• Be mindful of changes to the business that may impact the current solution - new products and business lines, acquisitions, reorganizations, system changes, etc.
Requirements / Skill set
• A graduate / post-graduate in computer science / engineering or equivalent industry experience
• Between 4-6 years’ experience in Xactly application implementation.
• Acceptable experience in analysing the sales compensation plans
• Acceptable proficiency in SQL and Stored Procedure and Reporting Service.
• Excellent written and verbal communication and collaboration skills.
• Self-driven, motivated, result oriented. Aptitude to independently learn new technologies.
• This role will work in the shift timings of 12:00 P.M. to 9:00 P.M. IST The employee could be requested
to work in a different shift on rare occasions to support the business during a critical issue or for any
releases/migrations that maybe scheduled.
Reporting structure
• Locally reporting to Senior Lead in India
• Matrix reporting to WTL in US
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.