What you'll do:
As a Tech Resiliency Analyst, your primary responsibility is to develop, implement, and enforce enterprise-wide Disaster Recovery (DR) policies and processes that support Business Continuity Management (BCM). This means you are at the center of the organization’s efforts to prepare for, respond to, and recover from technology-related disasters, ensuring that business operations can continue or resume quickly after an incident.
Stakeholder Collaboration: You will work with both internal teams (such as IT, BCM, and technical staff) and external partners to ensure all disaster recovery and resiliency planning processes are robust and effective. This includes handling incidents across on-premises and cloud-based solutions, data centers, and cyber recovery events
Plan Development & Testing: You are responsible for developing and regularly testing Disaster Recovery and Cyber Resiliency plans. This ensures that the organization is prepared for various disaster scenarios and that recovery plans are effective and up-to-date
Regular Exercises: Coordinating and conducting regular exercises to validate enterprise recovery plans is a critical part of your role. These exercises test the effectiveness of DR plans and ensure all stakeholders are prepared for real incidents
Key Responsibilities:
Collaborate with the BCP Team: Work closely with the Business Continuity Planning (BCP) team to scope, plan, and execute disaster recovery (DR) exercises. This ensures that all recovery scenarios are realistic and comprehensive
Lead Disaster Recovery Efforts: In the event of a disaster declaration, coordinate activities across various teams to restore critical operations swiftly and efficiently
Conduct DR Exercises: Organize and execute DR exercises, including testing and drills, in alignment with Canadian Tire DR policies or as requested by the business. These exercises validate the effectiveness of recovery plans
Develop Exercise Scenarios: Create realistic and comprehensive DR exercise scenarios to rigorously test disaster recovery plans and ensure successful execution during actual incidents
Establish DR Process: Develop and maintain processes for disaster recovery plans, ensuring alignment with organizational requirements and industry best practices
Integrate with BCMP: Collaborate with the Business Continuity Management Program (BCMP) to ensure that crisis management, corporate incident management, and business impact assessments drive DR strategy and procedures
Datacenter Recovery Planning: Establish, maintain, and test the high-level DR plan for datacenter recovery, ensuring readiness for large-scale incidents
Deliver Training: Provide training through practical exercises in disaster scenarios to ensure all stakeholders are prepared for IT DR processes
What you bring:
Experience:
Minimum 3+ years of experience in disaster recovery or business continuity
At least 3+ years of progressive experience supporting technology platforms related to IT infrastructure, with a focus on managing DR-related activities in complex environments
Certifications:
ITIL foundations certificate and/or disaster recovery certification (IT DR Implementer) is considered an asset.
Certification from the Disaster Recovery Institute (DRI), Business Continuity Institute (BCI), or an equivalent certifying body is an asset.
Technical Skills:
Working experience in ServiceNow Business Continuity Management (BCM) is an asset
Understanding of disaster recovery best practices and methodologies
Experience in conducting disaster recovery tests and exercises
Working knowledge of ITIL best practices related to Change, Configuration, Incident, and Problem Management
Core Competencies:
Strong analytical and documentation skills
Excellent communication and teamwork abilities
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.