FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq.
Not only do we provide competitive wages, you will also have access to great benefits and employee discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and bringing great products to our customers!
If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!
This position is responsible for identifying leads, educating prospects on products through calls, face to face meetings/presentations, and providing existing customers with exceptional support from beginning to end.
Job Duties
Serve customers by selling products. Communicate with customers and leads to identify and understand their product or service needs. Identify and suggest products and services to meet those needs.
Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales. Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
Ensure customer satisfaction by ongoing communication and relationship management. Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Adjust content of sales presentations by studying the type of sales outlet or trade factor.
Focus sales efforts by studying existing and potential volume of customers.
Submit orders by referring to price lists and product literature.
Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analyses.
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
Recommend changes in products, service, and policy by evaluating results and competitive developments.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Provide historical records by maintaining records on area and customer sales.
Contribute to team effort by accomplishing related results as needed.
Requirements
Verbal and written communication skills.
Organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Excellent interpersonal and customer service skills.
Maintain client relationships.
Excellent sales and negotiation skills (Prospecting, Motivation for Sales, Meeting Sales Goals, Closing Skills).
Maintain updated product knowledge.
Proficient computer skills with the ability to learn new software.
Education and Experience
Bachelor's degree (or equivalent experience) in marketing, sales, business, or related field required.
Three to five years of related sales experience required.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
#Marucci