Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Team Manager - Stock
Monday - Friday, on-site
Gravelly Industrial Park, Birmingham, B24 8TG
£43,000 - £48,000 (D.O.E.) + benefits
Job Purpose:
Our team members are at the heart of everything we do. At Alliance Healthcare, a Cencora company, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.
The Team Manager - Stock for the Central Logistics Centre (CLC), you will ensure the highest standards of stock integrity and storage conditions at our Central Logistics Centre. This leadership role oversees stock and returns functions and the optimising of inventory management within a highly automated environment. It also ensures compliance with standard operating procedures and leads a team to achieve specific KPIs.
You will play a key role in maintaining and enhancing relationships with both internal and external stakeholders, support continuous improvement initiatives to enhance overall operational efficiency and alignment with organisational goals.
Job Scale:
The Stock Control Manager is responsible for the Inventory function within the CLC; the role is essential for maintaining efficient and accurate stock control operations, ensuring accuracy, and implementing efficient processes to support the warehouse’s automated systems. This role is also responsible for the Returns function ensuring all returns are processed in a timely manner with customers credited if required. This role will also deal with any stock recalls, and damages to stock that may occur.
Stock Control
Take departmental responsibility within the daily operation, ensuring the smooth and efficient processing of stock counts, expiring checks, creation of Inter-Warehouse Transfers (IWTs), reserve checks, damages, quarantine management, stock variation investigations
Ensure accuracy in all areas of responsibility to maintain high levels of stock accuracy.
Promote and enforce a safe working environment, ensuring compliance with health and safety regulations.
Engage in continuous improvement initiatives within the warehouse environment.
Address and resolve any stock related issues or challenges that may occur.
Work cross-functionally with logistics, inbound and outbound management, and other departments to ensure seamless operations and resolve issues quickly.
Auditing & Reporting: Conduct regular stock counts, identify discrepancies, and generate reports on turnover, aging, and other metrics
Ensure the reconciliation of all paperwork regarding Goods inwards deliveries, supplier invoices, supplier credit claims, uplifts i.e. maintenance of Bought Ledger.
Provide prompt feedback to customer related stock queries
Returns
Take responsibility of the returns process, to include crediting customers were required.
Ensure returns are placed back to pick locations (if fit to do so), within stipulated time frames.
Ensure no falsified products make their way into the system.
Ensure recalled returns are processed in a manner that doesn’t put patients at risk
People Leadership
Lead, motivate and supervise ensuring high productivity, to support the development of a multi-skilled stock team and fostering a positive and safe work culture.
Onboard and train new team members while providing development opportunities to enhance skills and improve performance.
Support the stock team members with direction, development, coaching and guidance in line with our Guiding Principles including hiring, training, performance evaluations, and scheduling that they need to succeed.
Conduct performance reviews and provide timely feedback to team members.
Champion the DE&I agenda, embracing an open dialogue and collaboration as part of the site’s culture, which empowers everyone to share their unique perspectives and feel valued, respected, and supported for it.
Be a role model by demonstrating the Guiding Principles in the everyday and continuously work towards the Cencora Purpose.
KPI
Monitor stock performance metrics, maintain accurate records, and report on performance, identifying areas for improvement.
Identify opportunities for process improvements and implement best practices within your function.
Support in ensuring the CLC has the correct headcount to maintain stock KPI measures. Including but not limited to, PI vs Write-Off Performance, Expiry Write-Offs, Stock Counts, Returns, Quarantine, Recall and Costs
Compliance
Maintain high standards of quality and accuracy in all stock operations, ensuring that pharmaceutical products are handled and stored correctly.
Maintain compliance to standard operating procedures
Maintain compliance to good distribution practices (GDP)
Implement and oversee quality control procedures to ensure the integrity of products.
Budget & Staff Management
Supporting the Inventory & Compliance Manager in managing the stock department budget.
Identify and implement cost-saving initiatives.
Work with management to identify and implement improvements in stock operations, driving efficiency and reducing operational costs.
Plan and manage team schedules, always ensuring adequate coverage to meet operational needs, especially around recall notification.
Monitor productivity performance and agreed KPIs with the Inventory & Compliance Manager and ensure targets are met or exceeded.
Health and Safety and ESG
Champion and lead the health and safety culture which ensures safe processes, procedures and behaviours as well as continuous improvement through best practice activities.
Enforce Health & Safety regulations, conducting safety audits and ensuring all team members are trained on proper safety procedures and protocols and are aware of their responsibilities.
Ensure a culture of being safe, legal and compliant.
You will be expected to support our business objectives by championing quality and enhancing customer experience. We value team members who can commit to:
Providing exceptional service and exceeding customer expectations.
Contributing actively to quality assurance processes to achieve the highest standards.
Collaborating to enhance customer satisfaction and business performance.
Proactively addressing customer needs for a positive experience.
Our purpose is to maintain a culture of excellence and customer focus at every level of our organisation.
.
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned