Team Manager Corporate Communications and Initiatives

Job Description

You will be working on a predefined hybrid schedule as part of Fidelity’s dynamic working arrangement.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Current work authorization for Canada is required for all openings.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Team Manager Corporate Communications and Initiatives

How You’ll Make an Impact:

Position Overview

Reporting to the Manager, Corporate Communications and Community Affairs, the Team Manager, Corporate Communications and Initiatives, is responsible for driving internal communications, employee engagement programming, channel management for Fidelity Canada and planning Corporate Affairs initiatives.

This role will lead a team responsible for the day-to-day management and continuous improvement Fidelity Canada’s intranet (inSite), core employee and external facing programs (including The Week Ahead, Volunteerism and Voice of the Employee), and major internal campaigns, events and initiatives.

The Team Manager, Corporate Communications and Initiatives, will plan and deliver high-impact internal communications, program and grow flagship employee platforms, help strengthen Fidelity Canada’s culture and employee experience, and help execute against the Corporate Affairs business plan and capitalize on new opportunities.

The role will also serve as deputy to the Manager, Corporate Communications and Community Affairs, in planning and executing communication strategies, including change management communications for initiatives such as the Toronto office relocation.

This role requires strong people leadership, editorial judgement, comfort working with senior leaders, and the ability to manage multiple projects with tight timelines in a fast-paced, highly collaborative environment.

Responsibilities

• Lead and manage inSite (Fidelity Canada’s intranet) content strategy, governance and daily operations. Daily coordination and posting of content; homepage programming and calendar; managing the inSite Admin Inbox; coaching content contributors; ensuring accuracy, timeliness and alignment to business needs; creating surveys and reporting on analytics. Provide day-to-day direction to the inSite team and support their development.
• Own The Week Ahead program (Fidelity Canada’s weekly, enterprise-wide meeting). Plan, produce and continuously improve The Week Ahead, including programming, run-of-show, speaker preparation, guest sourcing, logistics and technical production. Drive attendance and position The Week Ahead as Fidelity Canada’s must-attend weekly connection point.
• Lead Fidelity Canada’s Volunteerism program. Own the Volunteerism strategy and calendar, including planning events/opportunities, partnering with HR/Community Affairs and business leaders, promoting participation, and telling the story of Fidelity Canada’s community impact.
• Lead the Voice of the Employee (VoE) program and support the onboarding / rollout of Medallia. Support the relaunch of VoE, including awareness, messaging, education and adoption. Help introduce Medallia as a listening tool, drive employee understanding of how their input is used, and promote trust in the process. Provide reporting and insights to leaders.
• Support Corporate Affairs initiatives in the 2026-2028 Business Plan and ad hoc initiatives through end-to-end project management, with a focus on integrating internal and external communications and aligning with stakeholders across Fidelity Canada.

What We Are Looking For:

Experience

• 5+ years’ experience in producing live/virtual employee program (The Week Ahead, podcasts, etc.) and experience in writing and editing executive and enterprise-wide communications.
• 1-2 years experience in managing or directly supervising people and/or leading a small team or function,

The following would be considered as an asset:

• Experience with intranet governance, internal content management systems and analytics.
• Experience with employee listening programs, surveys or feedback tools.
• Experience supporting culture, recognition, CSR/volunteerism or employer brand initiatives.

Education

• University degree in Communications, Public Relations, Journalism, Marketing, Business, or equivalent work experience.
• Strong written and editing capability demonstrated through prior roles.
• Professional development or certification in communications, employee engagement, change management or project management would be considered as an asset.

Designations, Licenses, or Accreditations

• Membership in a relevant professional association (e.g., IABC,CPRS) would be considered as an asset.

This is the right opportunity for you if you:

1. Exceptional communication skills.

2. Attention to detail.

3. Strong internal communications and storytelling skills, with the ability to turn complex topics into clear, engaging narratives for employees.

4. Proven ability to plan, script and produce live, virtual and recorded programs (e.g., enterprise-wide webcasts, podcast episodes, leadership updates). 

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
• We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: A competitive annual range of $110,000 to $129,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team