Team Leader, Settlement Accounting Operations

Role Responsibilities 

 
As a Team Leader you will be responsible for a variety of functions in Settlement Accounting Operations to perform high complex settlement accounting operations tasks, ensuring the daily / monthly operational KPIs are met, provide high quality and timely support to complex requests. This role participates in the projects related to settlement operations, identifies, and initiates constant improvements to the settlement operation processes, ensures the controls of the processes comply with financial regulations. 

• Reconcile high complex settlement accounting operations subledger accounts 

• Perform subledger reconciliation, account clearing and investigate any discrepancies.

•  Lead and participate in projects related to settlement accounting operations.

• Collaborate with other departments to ensure timely and accurate accounting of transactions.

• Handle escalations, root cause analysis, foster improvement initiatives and processes standardization.

• Assist in internal and external audit process, provide required documentation and respond to audit queries.

• Support junior colleagues.

• Ensure compliance and expectations of all metrics established within the operation.

• Comfortable working in a fast-paced, highly structured, deadline-driven environment 

Role Requirements 

•  Bachelor’s degree in accounting, finance, economy, business Administration, or related areas.

• 6+ years of relevant working experience from Finance background experience in accounting general ledger, sub-ledger reconciliation, accounts receivable, accounting operations and finance roles.

• 1+ year of experience with people management responsibility, including coaching, performance management, and team development. 

• Demonstrated strength in interpersonal communications, critical thinking. 

• Proven ability to problem solving, identify key issues and root causes, as well the proposed solution. 

• Comfortable working in a fast-paced, highly structured, deadline-driven environment. 

• Strong written and verbal communication skills required in both Spanish and advanced English.

• Strong accounting knowledge.

• Knowledge in Power BI is a plus. 

Work Shift  

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week. 

BENEFITS AND OTHER DETAILS  

Benefits  

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.  

Your Costa Rica- specific benefits include: 

• “Asociación Solidarista” 

• In house company doctor services

• Transportation services options 

• Referral Program award 

• Employee Resource Groups (ERG) and committees to volunteer with 

• Pan American Medical and Life insurance

• Cafeteria Discounts 

Other Details  

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.  

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting on the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.