Wellways

Team Leader- Psychosocial Support Service

VIC, Traralgon Full time

  • Lead and support the team to deliver high-quality psychosocial services and meet KPIs
  • Coordinate care, advocate for participants, and drive service improvement
  • $51.00 - 53.31 phr (SCHADS Level 5B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About this Program

The Psychosocial Support Service (PSS) is a program funded by the Commonwealth Government
and  commissioned  through  Primary  Health  Networks  to  provide  psychosocial  support  services  to assist  people  with  living  with  severe  mental  illness.  The  Psychosocial  Support  Service  (PSS) provides flexible one on one, and group supports focused on mental health recovery drawing on a whole  of  person  approach,  supporting  individuals  to  work  toward  their  mental  health  and  social recovery goals.

About the Opportunity

The Team Leader will lead and support a team of Wellbeing Workers and Lived Experience Peer Workers to deliver high-quality, person-centred psychosocial support within the Psychosocial Support Service (PSS). This Commonwealth Government-funded program, commissioned through Primary Health Networks, supports people living with severe mental illness through flexible one-on-one and group-based services. Using a recovery-oriented, trauma-informed, and whole-of-person approach, the Team Leader will ensure participants are supported to achieve their mental health and social recovery goals while fostering a positive team culture and maintaining strong performance against KPIs.

In this role, you will provide leadership, supervision, and capacity building for staff, while coordinating care across clinical and community services to ensure seamless pathways for participants. You will collaborate with stakeholders, advocate for person-centred supports, and assist individuals and families to access services including primary health care, alcohol and other drug programs, education, employment, and housing. The role also involves facilitating group programs and one-on-one support when required, ensuring compliance with reporting and data collection requirements, and identifying service gaps to continuously improve service delivery.

You will need:

  • Relevant degree and experience in mental health, social work, or a related field, or an equivalent level of qualification and experience. Demonstrated experience working with people affected by mental health issues.
  • Current valid Driver’s License and the ability to undertake travel for the role
  • Current Working with Children Check and NDIS Workers Screening Check
  • Right to Work within Australia
  • Satisfactory National Police Records Check (valid within the last 12 months)
  • NDIS Worker Orientation Module Certificate

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

  • A purpose driven culture where people can thrive, everyone is respected, and differences are valued
  • An equitable, diverse, and socially inclusive work environment
  • Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
  • Meal and Entertainment allowance via salary packaging up to $2,650 per annum
  • Receive 17.5% leave loading every time you take annual leave
  • Paid parental leave after 12 months of ongoing employment
  • Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Christopher Turner, Program Manager on 03 5622 4100

Once you APPLY click her for a copy of the position description 

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

If you’d like to know more about our reconciliation commitment, click here  Reconciliation | Wellways

Job Description Summary

The Team Leader will lead and support a team of well-being workers and Lived Experience Peer Workers to enhance the Psychosocial Support Service (PSS). This role is responsible for ensuring high-quality support that aligns with person-centered, recovery orientated and trauma-informed principles.

The Psychosocial Support Service (PSS) is a program funded by the Commonwealth Government and commissioned through Primary Health Networks to provide psychosocial support services to assist people with living with severe mental illness. The Psychosocial Support Service (PSS) provides flexible one on one and group supports focused on mental health recovery drawing on a whole of person approach, supporting individuals to work toward their mental health and social recovery goals.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close

10/05/2026